Lead Hand Mail Room, Full Time

ESFM (CCSSL Eurest) • Mississauga, ON

1d • Onsite

About The Position

This is a full-time position for a Lead Hand Mail Room responsible for supervising mailroom staff, working closely with clients and management to resolve issues, and ensuring smooth daily operations. The role involves streamlining workflows, meeting clients in person, preparing packages, and maintaining professionalism under pressure. The position requires the ability to plan and manage work under time constraints and may involve morning or day shifts.

Requirements

• Six months to one year management/leadership experience.
• Completion of Secondary School or equivalent.
• Knowledge of Computer and Software Skills
• Customer Service skills
• Operate pump truck and mail cart.
• Able to lift 50lbs

Nice To Haves

• Knowledge and experience using postage metering machine, UPS Connect, and Purolator shipping systems.

Responsibilities

• Supervisor mailroom staff members
• Work closely with client and Management to resolve issues
• Streamline and create work flow as needed
• Ability to meet with client in person to resolve issues
• Ensure the daily operations are running smoothly
• Assist as required to pick up, sort and ship out mail
• Ensuring that all SLA are achieved.
• Ability to always maintain professionalism under stressful situations
• Ability to plan and manage work under time constraints
• Prepare incoming and outgoing courier packages for delivery or shipping
• Respond to client via email or phone.
• Ability to work morning or day shift.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED