Lead Guest Sales Associate

European Wax Center • Metairie, LA

5d • Onsite

About The Position

European Wax Center is seeking a motivated and passionate Lead Guest Sales Associate to join our team! In this role, you'll take on a leadership position, guiding our Guest Sales Associates while ensuring that every guest receives an exceptional experience. You'll be instrumental in promoting our services and driving sales, all while fostering a welcoming and supportive environment.

Requirements

• High school diploma or equivalent required
• Prior experience in a customer service or sales role, with leadership experience preferred
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to work efficiently in a fast-paced environment while multitasking
• Detail-oriented with a focus on guest satisfaction and sales growth
• Proficient in computer systems and scheduling software
• Positive, approachable, and enthusiastic demeanor
• Able to work flexible hours, including evenings and weekends

Responsibilities

• Greeting guests with enthusiasm and warmth upon arrival
• Assisting with appointment scheduling and managing guest inquiries
• Upselling and promoting various services and products to maximize sales
• Maintaining a clean and organized reception area
• Processing transactions accurately and efficiently
• Implementing company policies and procedures to maintain a high standard of service
• Collaborating with the management team to enhance the guest experience and improve sales strategies
• Evening and Weekend Availability a MUST

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers for qualified associates
• Paid Time-Off (increases with tenure) for qualified associates
• Employee referral and guest referral programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees