Guest Lead

Stand Out For Good, Inc. • Huntsville, AL

3d • Onsite

About The Position

Altar’d State is a rapidly growing women’s fashion brand with over 130 locations in 40 states. It aims to create a sanctuary-like experience for guests, built on principles of giving back and making a difference. This commitment is demonstrated through initiatives like Mission Mondays, where 10% of net proceeds go to local non-profits, and a partnership with Coprodeli USA, which has resulted in building over 20 schools in Peru. The company's mission is "Stand Out. For Good." The Guest Lead, reporting to Store Leadership, is vital for achieving store goals by ensuring exceptional guest service, maintaining compelling visual presentations, supporting associate development, and ensuring effective operational compliance. Stand Out For Good, Inc. is a purpose-based, inspiring lifestyle and fashion family of brands rooted in community and committed to giving back. The company has been recognized by Fortune as one of the Best Companies to Work For, including #73 in Fortune 100 Best Companies to Work For® 2023, #4 in Fortune Best Workplaces in Retail™ 2022, #93 in Best Workplaces for Millennials™ 2023, and #34 in Fortune Best Workplaces for Women™ 2022.

Requirements

• Must be at least 20 years of age
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently
• May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
• Must be able to lift and carry 30 pounds regularly without assistance

Nice To Haves

• Previous retail experience preferred

Responsibilities

• Consistently delivers an exceptional guest experience
• Consistently adheres to Altar'd State's guest service standards
• Acts as a positive role model, contributes to a culture of teamwork
• Coaches associates on guest interactions, recognizes great performance
• Demonstrates accountability and ownership of behaviors and results
• Embraces feedback and uses it to drive positive change
• Embraces change, leads through conflict and treats others with respect
• Maintains a clean and presentable store environment
• Assists in the construction of merchandising and window displays
• Represents the brand well by adhering to dress and grooming standards
• Completes opening/closing procedures as directed by management
• Adheres to loss prevention policies and procedures
• Participates in walk-throughs, communicates successes and opportunities
• Serves as leader on duty as needed
• Adheres to organizational Code of Conduct

Benefits

• Competitive base pay
• Paid Volunteer Time
• Paid Time Off
• Generous associate discount
• 401k with company match
• Advancement opportunities

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees