Lead, Functional Applications & IT Quality

VB Spine, LLC•Allendale, NJ

3d•$105,000 - $120,000

About The Position

This role involves owning the full application lifecycle, including implementation, enhancement, release management, optimization, and retirement. The Lead will partner with stakeholders across Sales, Marketing, Finance, Legal, and HR to align technology solutions with business needs. Key responsibilities include leading application selection, implementation, and portfolio rationalization to improve efficiency, reduce costs, and eliminate redundancies. The role also drives continuous improvement through system reviews, legacy application decommissioning, project tracking, and performance optimization. Additionally, the Lead will manage application configuration, administration, governance, and lifecycle management, ensuring reliable and scalable business solutions. This includes partnering with IT, vendors, and business stakeholders to design, implement, and support integrations (APIs, data integrations, SSO), troubleshooting system and integration issues, and driving data governance, system enhancements, and deployment activities. Vendor and contract management, including renewals, escalations, roadmaps, SLA accountability, contract negotiation, and cost optimization, is also a core part of the role. Finally, the Lead will serve as the primary liaison between business functional owners, IT, and vendors, developing documentation and training materials, establishing governance processes, and producing regular reporting on application health, utilization, spend, and lifecycle status.

Requirements

Bachelor’s degree in information technology, Business Administration, or related field
Minimum 5+ years of experience in business applications, IT business analytics, or related role and in managing end-to-end SaaS application implementations
Strong communication, organizational, and project management skills.
Strong business acumen with the ability to translate business needs into technical requirements.
Familiarity with enterprise integrations: SSO, REST APIs, data mapping, webhook-based triggers
Experience operating in regulated environments (medical device or life sciences strongly preferred)
Experience with one or more relevant applications (e.g. Rippling, Emburse, Adobe Workfront, Sales Performance Management platforms)

Responsibilities

Own the full application lifecycle, including implementation, enhancement, release management, optimization, and retirement.
Partner with stakeholders across Sales, Marketing, Finance, Legal, and HR to align technology solutions with business needs.
Lead application selection, implementation, and portfolio rationalization to improve efficiency, reduce costs, and eliminate redundancies.
Drive continuous improvement through system reviews, legacy application decommissioning, project tracking, and performance optimization.
Own application configuration, administration, governance, and lifecycle management, ensuring reliable and scalable business solutions.
Partner with IT, vendors, and business stakeholders to design, implement, and support integrations, including APIs, data integrations, and SSO.
Troubleshoot system and integration issues, coordinating resolution across technical and business teams to maintain system integrity.
Drive data governance, system enhancements, and deployment activities to ensure data integrity, seamless integrations, and continuous improvement.
Own vendor relationships for assigned applications: renewals, escalations, roadmaps, and SLA accountability.
Negotiate contracts and licensing terms in partnership with IT leadership and Legal teams.
Proactively surface cost optimization and consolidation opportunities, especially in preparation for contract renewals.
Evaluate make vs buy decisions and build recommendations for leadership.
Serve as the primary liaison between business functional owners, IT, and vendors; translate business needs into application requirements.
Develop and maintain application documentation and training materials.
Establish and adhere to governance processes for application requests, change management, and application access.
Produce regular reporting on application health, utilization, spend, and lifecycle status for IT and business leadership.
Build a strong relationship across the various functions that you will serve; you are a strategic consultant and advisor for the business when it comes to their technology needs.