Functional Lead

Capio Group•Sacramento, CA

1d•$120,000 - $130,000•Remote

About The Position

Capio Group is seeking an experienced Functional Lead to work as part of a team on the technical architecture, solution design, security, integration, and configuration strategy for a large-scale public-sector cannabis licensing platform. The Functional Lead is responsible for translating complex government cannabis licensing regulations and operational business processes into functional requirements, configurable workflows, and system capabilities. This Functional Lead will serve as the primary bridge between business stakeholders and technical implementation teams, with particular emphasis on licensing, permitting, compliance inspections, enforcement case management, accounts receivable, and user acceptance testing.

Requirements

Minimum three (3) years of relevant experience supporting a government organization with an annual operating budget of at least $1 billion or serving a population of at least 900,000 residents.
Minimum three (3) years of experience with similar Salesforce solutions in a jurisdiction that utilized permitting, inspections, and code enforcement capabilities.
Minimum three (3) years of demonstrated experience for oversight of Salesforce functional implementation activities, including requirements, business workflows, system configuration, functional testing, and acceptance.
Within the past five (5) years, demonstrated experience leading at least one enterprise system implementation for a large government entity utilizing a Salesforce solution or Salesforce development ecosystem.
Minimum three (3) years of experience with public-sector jurisdictions currently using a product designed specifically for commercial cannabis licensing, including translating unique cannabis ordinances and social equity rules into standard system configurations and implementation best practices.
Minimum three (3) years of experience implementing configuration-first or metadata driven, low-code cannabis licensing software platforms for public-sector agencies, including typical scale, duration, and complexity of such implementations.
Minimum three (3) years of experience leading data migration projects from legacy or heavily customized systems.
Minimum three (3) years of relevant experience providing platforms with an API-first that securely orchestrates data exchanges with external systems, payment gateways, enterprise financial systems, document repositories, and enterprise Geographic Information Systems (GIS).
Minimum three (3) years of experience providing operational support and training for public-sector licensing systems, including support for end-users, system administrators, and technical staff.
Three (3) years of experience with supporting accounts receivable functions for public-sector licensing or regulatory programs.
Familiarity with audit, internal control, and separation-of-duties requirements common to local governments.
Minimum three (3) years of experience providing reporting and analytics tools for public-sector licensing or regulatory systems, including audit, financial, or operational reporting.
Must be able to provide a client/user end reference contact information for each applicable project meeting the requirements upon request in the qualification form. The reference contact must be a representative of the company for which the project was developed and must have served in a management or supervisory role.

Responsibilities

Lead discovery workshops, analyze existing business processes, identify operational gaps, and define future-state workflows.
Translate cannabis licensing ordinances, multi-division approval processes, ownership hierarchy requirements, license amendments, and regulatory conditions into actionable system configurations.
Lead functional design for compliance management, inspection scheduling, mobile field inspections, violations, enforcement cases, and related regulatory workflows.
Develop and validate requirements, user stories, acceptance criteria, business process maps, configuration specifications, and traceability documentation.
Define functional requirements for fee assessment, invoicing, payment workflows, aging reports, financial adjustments, waivers, and approval processes.
Establish functional requirements addressing separation of duties, auditability, financial reporting, and internal control considerations.
Facilitate sessions with DCR SMEs, licensing staff, inspection personnel, enforcement teams, finance staff, and other City stakeholders.
Coordinate UAT planning, scenario development, business rule verification, defect resolution, and functional acceptance.
Define operational, licensing, inspection, enforcement, financial, and audit reporting requirements.
Support training teams with functional documentation, realistic business scenarios, and knowledge transfer.