Lead Fraud Prevention Analyst
About The Position
Mechanics Bank is currently searching for a Lead Fraud Prevention Analyst to join our team. This role will be working on-site. The Lead Fraud Prevention Analyst provides work direction and guidance to the Fraud Prevention Analysts by conducting analysis to identify trends relating to fraudulent or suspicious activity with payment services issuers, acquires and merchants. Researches account activity to assess the risk level to ensure customer satisfaction. This position is responsible for performing fraud monitoring related to the analysis of, in-clearing and internal On Us Checks, Deposits, Large Wire Transfers review and ACH transactions. Ensuring that all suspicious activity is reviewed in a timely manner to mitigate any potential risks.
Requirements
- Minimum 5 years experience in Banking Operations.
- Knowledge of investigative procedures and processes.
- Knowledge of banking standards, practices and procedures.
- Ability to utilize fraud detection software.
Nice To Haves
- 2 Year / Associate Degree preferred.
- AA Degree or equivalent experience preferred.
- Minimum 3 years Leadership experience preferred.
Responsibilities
- Assist in training new employees and provides oversight in the day to day functions of the department. As a subject matter expert for employees to reach out to.
- Researches potential fraud and communicates possible solutions.
- Verify potential fraud On Us Checks, Deposit and ACH as identified in the Bank’s Fraud Detection System identifies high risk transactions with customer and/or business portfolios.
- Communicates fraudulent transactions with Management. Notify branch operations on any questionable items to obtain approval.
- Monitors customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Ensure confidentiality of all information collected during investigations. Maintain all Fraud Logs up to date for management and accounting purposes.
- Track and retain return data for future reference and reporting.
- Interacts with the bank and customers to validate information and confirm or cancel authorizations.
- Monitor status of Online Interfaces to ensure all communications lines are functional and resolve any problems with appropriate vendors. Perform end-of-day balancing with Federal Reserve, Core Deposits system, and foreign exchange correspondent relationship. Research and resolve wire validation errors.
Benefits
- Medical, prescription, dental, and vision coverage for employees and their eligible family members
- Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
- Health Savings Account with employer contribution
- Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
- 401(k) and Roth 401(k) with company contribution
- 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
- Supplemental Health plans, Voluntary Legal and Identity Theft Services
- 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
- Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
