Lead Forward Deployed Operator

Bolt Farm Treehouse•Whitwell, TN

7d•$136,000 - $171,000•Hybrid

About The Position

Bolt Farm Treehouse is redefining hospitality through AI-first operations, radical ownership, and an obsession with guest experience. This role is the senior-most execution role on our strike team, responsible for tackling the highest-stakes operational problems. You will architect end-to-end solutions, deploy into unfamiliar territory, and create systems to prevent future issues. You will also mentor junior operators, manage the strike queue, and own outcomes. This position reports directly to the Founder and offers significant autonomy.

Requirements

3+ years building operational systems, automations, or internal tools in a fast-moving environment
Demonstrated build portfolio (show us what you've shipped, not what you've managed)
Proficiency with at least 2 of: Zapier, n8n, Make, Cursor, Python, low-code/no-code platforms
Track record of autonomous execution — you've been the person who gets pointed at problems, not the person who delegates them
Comfortable with radical transparency, direct feedback, and a founder-led operating model
AI fluency — you use AI tools daily to build, not just to chat. You've shipped automations using Zapier, n8n, Make, Cursor, or equivalent.
Ownership reflex — you see a problem and fix it before anyone assigns it to you.
Speed of execution — you ship v1 in days, not weeks. You know when good enough beats perfect.
Build portfolio — you can show us real systems you've built that real people use.
Cross-functional fluency — you're as comfortable in a P&L review as you are in a workflow builder.
Leadership under ambiguity — you don't need a playbook. You write the playbook.

Nice To Haves

Hospitality, resort, or guest-experience operations background
Experience with AI agent frameworks (LangChain, CrewAI, AutoGen, etc.)
Prior startup or founder's-office experience

Responsibilities

Get deployed to the highest-priority operational problem in the business, regardless of department
Architect multi-system workflows that eliminate manual work and reduce error rates
Build, ship, and iterate on AI-augmented operational systems (automations, agent pipelines, internal tools)
Triage incoming strike requests and sequence them by business impact
Mentor Forward Deployed Associates and Operators on execution speed, build quality, and ownership mindset
Context-switch between ops, tech, guest experience, and finance without ramp-up time
Document every system you build so the next person can run it without you