Lead Forward Deployed Operator
About The Position
Bolt Farm Treehouse is redefining hospitality through AI-first operations, radical ownership, and an obsession with guest experience. We build technology into everything we do. Our strike team model means you won't sit in a fixed seat. You'll be deployed wherever your skills create the most leverage, then redeployed when the mission changes. The Lead Forward Deployed Operator is the senior-most execution role on our strike team. You're the person we point at our highest-stakes operational problems. You architect end-to-end solutions, deploy into unfamiliar territory without a playbook, and leave behind systems that prevent the next fire. You mentor junior FDOs, triage the strike queue, and own outcomes — not tasks. This role reports directly to the Founder and operates with high autonomy.
Requirements
- 3+ years building operational systems, automations, or internal tools in a fast-moving environment
- Demonstrated build portfolio (show us what you've shipped, not what you've managed)
- Proficiency with at least 2 of: Zapier, n8n, Make, Cursor, Python, low-code/no-code platforms
- Track record of autonomous execution — you've been the person who gets pointed at problems, not the person who delegates them
- Comfortable with radical transparency, direct feedback, and a founder-led operating model
Nice To Haves
- Hospitality, resort, or guest-experience operations background
- Experience with AI agent frameworks (LangChain, CrewAI, AutoGen, etc.)
- Prior startup or founder's-office experience
Responsibilities
- Get deployed to the highest-priority operational problem in the business, regardless of department
- Architect multi-system workflows that eliminate manual work and reduce error rates
- Build, ship, and iterate on AI-augmented operational systems (automations, agent pipelines, internal tools)
- Triage incoming strike requests and sequence them by business impact
- Mentor Forward Deployed Associates and Operators on execution speed, build quality, and ownership mindset
- Context-switch between ops, tech, guest experience, and finance without ramp-up time
- Document every system you build so the next person can run it without you
Benefits
- Health stipend: $400/mo
- Profit-pool participation: Yes — tiered by build output, not tenure
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
