Lead Forward Deployed Engineer

4M Analytics LtdAustin, TX
Hybrid

About The Position

The 4M story is likely one you haven't heard before: we're on a mission to unlock access to the world below us - to do for the world below ground what Google Maps did for the world above. By mapping subsurface infrastructure and making reliable, real-time utility data accessible to the construction and infrastructure industry, we're transforming a traditional, high-stakes industry. Joining the Utility Owners Business Unit means you are at the forefront of a mission-critical expansion. You will have a direct impact on how major utilities manage their subsurface risk, preventing catastrophic damage and saving lives. This role offers a unique career trajectory: as a foundational hire, you have the opportunity to grow into owning broader product areas, leading new segments, or shaping our entire AI-product strategy as the business scales. Think like a founder. This is our founding Forward Deployed Engineer in the US - you'll work at the intersection of engineering, product, and the customer, paired day to day with a Product counterpart. You take an ambiguous operational problem, go see how the work actually happens, build the software that solves it, deploy it in the field, and turn what you learn into a product. Own the outcome, not the specification. You'll be the tip of the spear for a new product line: the platform Utility Owners use to run their locate-request and damage-prevention lifecycle end to end. Intake, classification, routing, field coordination, service levels, escalations, auditability, analytics, and AI-assisted workflows. Then you'll grow a US engineering team around it.

Requirements

  • 8+ years building software, with a track record of shipping across the stack.
  • Demonstrated success of personally building and deploying systems in ambiguous, customer-facing environments.
  • Leadership experience with clear leadership instincts: mentoring, setting technical direction, or running a small team.
  • Strong fundamentals in data and databases, cloud and distributed systems, security and authentication, and enterprise integration patterns.
  • The ability to learn an unfamiliar system quickly and make it work in the field.
  • Fluency with AI coding, agentic flows, and modern development practices to move faster.
  • Excellent written and verbal communication, and the discipline to collaborate well with a remote team.
  • Comfort with ambiguity. It should energize you, not block you.

Nice To Haves

  • Geospatial and GIS experience.
  • IoT, mobile, or field hardware experience.
  • Utility, energy, transportation, AEC, or industrial software experience.

Responsibilities

  • Build production-quality software in response to real customer problems.
  • Prototype, validate in the field, then harden.
  • Spend real time at customer and job sites.
  • Work alongside field crews, operations teams, and physical devices.
  • Own complex integrations with Enterprise APIs, utility GIS, national field-technology platforms, and the ticketing networks the industry runs on.
  • Understand the difference between a one-off request and a reusable platform capability.
  • Partner with core engineering so field wins become a scalable product.
  • Set your own priorities, manage your time, and make architecture calls without a finished spec.
  • Mentor engineers as the US team grows.
  • Keep close collaboration across time zones with the engineering center in Israel.
  • Provide clear updates, tight collaboration, and shared standards.
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