Field Office Technician

MANTECH

3d • $80,300 - $133,700 • Remote

About The Position

MANTECH is seeking a motivated, customer-oriented Lead Field Office Technician to provide IT support to the U.S. Army Corps of Engineers (USACE) OCIO/G-6. This fully remote position supports agile, innovative, customer-focused, and cost-effective integrated enterprise IT services that advance USACE’s mission. The role includes deploying to CASTLE-NET program field offices for on-site technical support and IT infrastructure and end-user device wellness checks. Extensive travel is required.

Requirements

• Bachelor’s degree and 10 or more years of experience in IT and field/user support roles; or an associate degree and 12 or more years of experience; or 14 or more years of relevant experience.
• Comprehensive knowledge across key IT tasks and high-impact assignments.
• Excellent technical knowledge of hardware, software, and network troubleshooting, including IT equipment setup and maintenance.
• Proficiency with remote support tools and ticketing systems.
• Willingness and ability to travel extensively; the position requires travel 75% of the time.
• Possess and maintain relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator.
• Maintain a DoD 8140 IAT Level II certification.
• Have a current, active Secret clearance.

Nice To Haves

• Familiarity with the USACE IT environment, regulatory requirements, and specific IT best practices.

Responsibilities

• Deploy to CASTLE-NET program field offices to provide on-site technical support and assistance, including IT infrastructure and end-user device wellness checks.
• Provide technical leadership on major tasks or technology assignments and direct and control field activities for assigned areas.
• Ensure assigned field activities meet technical requirements and project objectives.
• Serve as a technical expert across multiple project assignments, delivering IT services and responsive customer support.
• Provide secure, innovative, and modernized technology solutions that strengthen USACE’s IT foundation.
• Interface with senior management to discuss methods and staffing needed to achieve technical requirements and mission goals.
• Establish goals and plans that meet project objectives and supervise team members as necessary.

Benefits

• Health insurance
• Life insurance
• Paid time off
• Holiday pay
• Short-term and long-term disability
• Retirement and savings
• Learning and development opportunities
• Wellness programs
• Other optional benefit elections

What This Job Offers

• Job Type: Full-time
• Career Level: Senior