Lead Field Merchandiser

T‑ROC • Los Angeles, CA

2d • Onsite

About The Position

The Lead Field Merchandiser plays a critical role in ensuring our clients' kiosks are fully stocked, functional, and well-maintained. In addition to the responsibilities of a Field Merchandiser, the Lead Field Merchandiser provides essential support to warehouse operations, assists the Warehouse Manager with daily tasks, and steps in when the Warehouse Manager is unavailable. If you're looking for an opportunity to take on additional responsibilities and make an impact, this position may be perfect for you.

Requirements

• High School Diploma or equivalent.
• Attention to detail and the ability to manage multiple products with varying demand.
• Self-driven and reliable, with the ability to manage your time and tasks independently.
• Flexibility to adjust to varying sales rates and replenish kiosks as needed.
• Ability to learn and thrive in both virtual and hands-on training environments.
• Problem-solving, organizational, and multitasking skills.
• Comfortable using tablets and performing basic data entry tasks.
• Effective communicator who can collaborate with the team and build relationships with retail partners.
• Must possess a valid driver's license, meet the requirements to pass a motor vehicle record (MVR) check, and carry/maintain auto insurance that meets the minimum coverage requirements as defined by T-ROC.
• Must be of legal age to rent a car in the assigned jurisdiction.

Responsibilities

• Travel to local retailers to replenish kiosk inventory and ensure machines are fully stocked.
• Manage inventory requests using company-provided mobile devices.
• Conduct basic troubleshooting on kiosks and report any technical or inventory-related issues.
• Build relationships with retail partners, maintaining open communication.
• Ensure kiosks are clean, well-maintained, and in optimal condition at all times.
• Transport inventory from the warehouse to retail locations, managing logistics efficiently.
• Use company vehicles to maintain and transport kiosk inventory.
• Ensure kiosks are secured and merchandise is properly locked.
• Complete administrative tasks such as logging activities, processing orders, submitting fix-it tickets, and recording time worked.
• Assist the Warehouse Manager with daily picklist operations, including operating a forklift (upon certification) to manage and organize product distribution.
• Serve as the backup for the Warehouse Manager during PTO or absences, ensuring warehouse operations continue without disruption.
• Support monthly warehouse audits.
• Provide general assistance to the Warehouse Manager, contributing to overall warehouse efficiency and team success.

Benefits

• Access to professional development and career growth opportunities.
• A collaborative and supportive work environment that values innovation and excellence.
• Competitive salary and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees