Field Merchandiser

Masco Corporation•Carolina, PR

1d•Onsite

About The Position

The Field Merchandiser is responsible for servicing the current customer base by maintaining shelf-space, sales aids, and displays. This role provides sales service specific to Masco Coatings products and DIY paint projects. Key functions include ensuring product displays are full, clean, and orderly, providing mixing assistance for paints, primers, and specialty items, and delivering excellent customer service and overall consumer satisfaction. The merchandiser will also expedite customer problem resolution with their assigned Team Lead, relay product information to store personnel and customers concerning features, benefits, and new product introductions, and coordinate and support sales events and promotions. Continuous reporting to the assigned Team Lead and providing information as requested to the Regional Operations Manager are also required. Working safely is a core cultural value and a condition of employment.

Requirements

Educational attainment equivalent to high school graduation
Some sales, retail or customer service experience is required
Communication skills
Organizational skills
Ability to work independently
Ability to travel to multiple stores a day
Ability to lift 75lbs on a regular basis
Ability to work days, nights, weekends
Knowledge of MS Office Suites and/or software applications related to job functions
Possession of a valid driver's license with evidence of insurance and verification of an acceptable driving record
Ability to provide store support at various retail locations
Some overnights.

Nice To Haves

Bilingual skills

Responsibilities

Service current customer base by maintaining shelf-space, sales aids and displays.
Provide Sales service specific to Masco Coatings products and DIY paint projects.
Ensure product displays are full, clean and orderly to include color center cards and point-of-purchase materials.
Provide mixing assistance with paints, primers and specialty items.
Execute excellent customer service and overall consumer satisfaction.
Expedite the resolution of customer problems/complaints with assigned Team Lead.
Relay information to stores personnel and customers concerning features and benefits, new product introductions.
Coordinate and support sales events and promotions on Masco Coatings product and services.
Report information continuously to the assigned Team Lead responsible for the account to support departmental needs.
Provide information as requested to the Regional Operations Manager.