Field Merchandiser

Masco

1d•Onsite

About The Position

This role involves servicing the current customer base by maintaining shelf-space, sales aids, and displays, specifically for Masco Coatings products and DIY paint projects. A key aspect of the culture is working safely. The position requires ensuring product displays are full, clean, and orderly, including color center cards and point-of-purchase materials. It also involves providing mixing assistance for paints, primers, and specialty items, delivering excellent customer service, and resolving customer problems/complaints with the assigned Team Lead. The Field Merchandiser will relay information to store personnel and customers regarding product features, benefits, and new introductions, coordinate sales events and promotions, and continuously report information to the Team Lead and Regional Operations Manager.

Requirements

Educational attainment equivalent to high school graduation
Some sales, retail or customer service experience is required
Communication skills
Organizational skills
Ability to work independently
Ability to travel to multiple stores a day
Ability to lift 75lbs on a regular basis
Ability to work days, nights, weekends
Possession of a valid driver's license with evidence of insurance and verification of an acceptable driving record
Ability to provide store support at various retail locations
Some overnights

Nice To Haves

Bilingual skills a plus
Knowledge of MS Office Suites and/or software applications related to job functions

Responsibilities

Service current customer base by maintaining shelf-space, sales aids and displays
Provide Sales service specific to Masco Coatings products and DIY paint projects
Ensure product displays are full, clean and orderly to include color center cards and point-of-purchase materials
Provide mixing assistance with paints, primers and specialty items
Execute excellent customer service and overall consumer satisfaction
Expedite the resolution of customer problems/complaints with assigned Team Lead
Relay information to stores personnel and customers concerning features and benefits, new product introductions
Coordinate and support sales events and promotions on Masco Coatings product and services
Report information continuously to the assigned Team Lead responsible for the account to support departmental needs
Provide information as requested to the Regional Operations Manager