Lead Facility Services Assistant

Associated Students•Long Beach, CA

6d•$18 - $19•Onsite

About The Position

Under the general supervision of the Facility Services Manager, the Lead Facility Services Assistant provides custodial support, assists with event setup and breakdown, and delivers furniture and supplies across multiple campus locations. The position helps schedule and train student staff and, under the Manager’s oversight, directs their daily activities and coordinates facility assignments. The role monitors building cleanliness, uses Enterprise Management Systems (EMS) software to prepare setup worksheets and event schedules, reviews operational reports, and conducts event walkthroughs. It performs routine and specialized custodial work, maintains storage areas, and sets up and breaks down event equipment according to diagrams and specifications. The position also records shift activities, reports issues and damaged property, and follows applicable safety procedures, including proper use of Material Safety Data Sheets (MSDS). This is an annual, year-round position that continues through winter and summer academic breaks. Shifts may include evenings, weekends, and special events, and scheduled hours may fluctuate with operational demands and event activity. The employee must be available to work 20 hours per week during academic semesters. The position is a union position, and the employee is considered a mandated reporter under California law and CSU Executive Order 1083.

Requirements

At least six months to one year of previous facility services experience.
Must be a current and active CSULB student enrolled in a minimum of 6 units.
Ability to read, write, and follow written and verbal instructions effectively and promptly.
Demonstrated customer service, professionalism, courtesy, and responsiveness to University Student Union users.
Ability to work independently, remain receptive to direction and feedback, and exercise sound judgment with minimal supervision.
Commitment to working with a diverse and culturally inclusive student body and staff.
Dependability, punctuality, and self-motivation.
Strong interpersonal, communication, organizational, analytical, and problem-solving skills.
Ability to prioritize tasks, manage multiple responsibilities, collaborate in a team environment, and consider feedback and ideas from others.
Availability to work 20 hours per week during academic semesters; shifts may include evenings, weekends, and special events.
Ability to meet the physical demands described, including standing and walking for extended periods, climbing or balancing, bending and kneeling, and lifting or moving heavy items.
Must comply with mandated reporter requirements under the California Child Abuse and Neglect Reporting Act and CSU Executive Order 1083.

Responsibilities

Assist the Facility Services Manager with scheduling and training student staff.
Direct student assistants’ daily activities under the Manager’s oversight and coordinate facility assignments.
Monitor building cleanliness and report findings to the Manager.
Use EMS software to generate setup worksheets and event schedules; review operational reports to plan and prioritize tasks.
Conduct walkthroughs of scheduled events across campus locations, provide assistance, confirm bookings are carried out as planned, and report issues, discrepancies, or setup and breakdown changes.
Perform routine and specialized custodial tasks, including sweeping, mopping, vacuuming, carpet and equipment cleaning, and replacing trash liners.
Report damaged equipment, furniture, or building fixtures to the Maintenance team.
Assist with installing, rearranging, lifting, removing, and resetting furniture, equipment, and other heavy items.
Maintain the cleanliness of carpets, floors, and upholstered furniture in assigned areas.
Set up and break down equipment for events, activities, and programs across multiple campus locations, including arranging tables, chairs, dance floors, stages, and ramps according to diagrams and specifications.
Keep inventory storage areas clean, organized, safe, and accessible.
Maintain familiarity with USU room setup configurations and operational requirements.
Clean glass windows and doors, including removing tape, adhesives, and other surface materials.
Provide written end-of-shift reports and maintain accurate, organized records of shift operations.
Follow safety protocols and procedures, including proper use and understanding of MSDS.
Perform other duties reasonably within the scope of the job as assigned.