Lead Facilities Technician

Affiliated Monitoring•Houston, TX

6d•Onsite

About The Position

Affiliated Monitoring is hiring a hands-on Lead Facilities Technician to serve as the primary on-site facilities contact for its 20,000-square-foot emergency call center in Houston. The technician will perform routine repairs, maintain preventive maintenance programs, coordinate qualified vendors, and communicate with the Head of Facilities in New Jersey. The position may grow into broader facilities supervision as the site and responsibilities develop. The role reports directly to the Head of Facilities in New Jersey, who provides priorities, technical support, vendor and budget approvals, and escalation guidance. Approved local contractors perform licensed, regulated, and specialized work. A designated local contact and vendor coverage plan support access and emergencies when the technician is unavailable. The technician provides regular site updates, photographs when useful, and early notice of cost, schedule, safety, or service risks. The role includes after-hours response for critical building issues under a defined escalation and backup plan. Response expectations, frequency, time-off coverage, and applicable compensation will be confirmed before hire. Emergencies requiring licensed or specialized work are escalated to the appropriate service provider.

Requirements

At least five years of commercial facilities maintenance or closely related experience.
Strong hands-on troubleshooting skills and sound safety judgment.
Experience coordinating service vendors, verifying their work, and maintaining accurate maintenance records.
Ability to work independently on site, set priorities, and provide concise, timely updates to a remote manager.
Working knowledge of commercial HVAC, basic electrical and plumbing systems, building finishes, and preventive maintenance.
Comfort using a CMMS or similar work order system, email, photographs, and basic reports to document work and communicate status.
Ability to perform essential physical duties, including ladder work and moving materials, with or without reasonable accommodation.
Roof access when authorized and safe.
Authorization to work in the United States.

Nice To Haves

Experience in a continuously operating facility.
A technical degree, trade training, or relevant certification; equivalent practical experience is welcome.

Responsibilities

Regularly walk the site, identify potential issues, prioritize work, and close out requests with clear updates in the maintenance work order system.
Perform safe, authorized hands-on repairs within the technician’s skills, including patching, painting, door hardware, lighting, filters, minor plumbing, basic carpentry, and general building maintenance.
Inspect and track HVAC, plumbing, electrical distribution, roof and envelope, fire and life safety, security, and other building systems; promptly escalate abnormal conditions.
Maintain preventive maintenance schedules and records, complete assigned inspections, and confirm contracted work is performed and documented.
Scope, schedule, escort, and follow up with approved contractors for specialized services; verify completion and report deficiencies.
Support building readiness for severe weather and operational emergencies, coordinating with local leadership and the New Jersey facilities team to protect the call center and restore normal operations.
Provide practical support for office changes and employee events while keeping building operations and maintenance priorities on track.
Provide regular site updates, useful photographs, and early notice of cost, schedule, safety, or service risks.
Participate in after-hours response for critical building issues under the defined escalation and backup plan.
As responsibilities grow, potentially take on additional responsibility for vendor performance, planning, budgets, and supervision.