Lead Facilitator - Back on Track

YMCA of Southern Interior BCKelowna, BC
Onsite

About The Position

As a Facilitator for YMCA's Back on Track program, you will help youth who are experiencing challenges at school build confidence, strengthen connections, and successfully transition back into the classroom. Working closely with students, families, schools, and community partners, you will create a safe and supportive environment where youth feel welcomed, valued, and empowered to succeed. The Back on Track program supports youth who are struggling to maintain a positive connection to school. Through relationship-based support, skill development, and goal setting, participants gain the confidence and tools they need to successfully re-engage with their education. In this role, you will make a meaningful impact in the lives of youth and contribute to stronger, healthier communities.

Requirements

  • Post-secondary education in Counselling, Psychology, Social Sciences, Child and Youth Care, or a related field.
  • Two or more years of experience working with youth from diverse backgrounds.
  • Strong conflict resolution, communication, and relationship-building skills.
  • Ability to remain calm and solution-focused in complex situations.
  • Experience facilitating workshops and engaging youth in meaningful activities.
  • Ability to work independently in a fast-paced environment while managing multiple priorities.
  • Proficiency with Microsoft Office and strong organizational skills.
  • Three professional references
  • A satisfactory Criminal Record Check Check/Vulnerable Sector Search.

Nice To Haves

  • Curious, empathetic, and patient in your approach to supporting youth.
  • Adaptable and responsive to the changing needs of participants and families.
  • Passionate about creating safe, positive, and inclusive environments.
  • Committed to building meaningful relationships and fostering a sense of belonging.
  • Aligned with the YMCA's mission, vision, and values and dedicated to making a positive community impact.

Responsibilities

  • Building trust and creating a welcoming environment for youth who are struggling to have a positive experience at school.
  • Helping participants explore attitudes toward school, identify motivators, and set actionable goals before they return to school.
  • Creating a supportive environment and serving as a caring adult for youth experiencing challenges such as trauma, peer pressure, negative self-image, and school or home-related barriers.
  • Delivering daily programming that helps youth build confidence, positive peer connections, and practical life skills.
  • Building relationships with school administrators and maintaining regular communication with schools and families to support successful reintegration.
  • Coordinating referrals to community resources and ensuring participant progress through consistent follow-up.
  • Representing the program to school administrators and community partners, keeping Back on Track top of mind.

Benefits

  • Paid vacation, wellness, and family responsibility days
  • Extended health and dental benefits
  • Membership to Y facilities for self and family
  • Annual Y pension of 5% (after 2 years)
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