Lead Esthetician - Wyomissing

Hand & Stone - 1185 Berkshire Blvd - Wyomissing, PA•Wyomissing, PA

32d•$65,000 - $95,000•Onsite

About The Position

Hand & Stone Wyomissing is seeking a passionate and motivated Lead Esthetician to lead, coach, and make a lasting impact on their Esthetics team. This role offers an opportunity for an Esthetician who loves their profession, enjoys helping others grow, and is ready to step into a leadership role while continuing to provide exceptional services. The Lead Esthetician will balance hands-on service with team leadership, focusing on building a high-performing Esthetics team that delivers an incredible experience to every member and guest. FGG Spa, LLC, a franchisee of Hand & Stone Massage and Facial Spa, emphasizes a 'PUT PEOPLE FIRST' company culture and offers a service menu with the latest advances in skincare. The Lead Esthetician is crucial in developing the team, driving performance, and fostering a culture of growth and success.

Requirements

Esthetician ready to lead from the front and make a difference beyond their own treatment room.
Enjoys providing exceptional services.
Enjoys coaching others.
Enjoys celebrating team wins.
Enjoys setting goals.
Enjoys helping people become the best version of themselves.
Motivated by results.
Comfortable having coaching conversations.
Excited about the opportunity to help build a thriving Esthetics Department.
Must maintain a minimum of 30 hours per week.
Must work at least one weekend shift each week.

Responsibilities

Provide exceptional Esthetics services in the treatment room while delivering a World Class Client Experience to members and valued guests.
Lead by example and demonstrate the service, professionalism, and client care expected from the team.
Partner with the General Manager, Regional Director, and Regional Esthetics Coach to drive the success of the Esthetics Department.
Coach, train, and develop Estheticians to help them reach their individual and team goals.
Use performance data and KPIs to identify opportunities, create action plans, and follow up on progress.
Help build a strong, accountable, and high-performing Esthetics team.
Support the retention, development, and professional growth of Estheticians.
Assist Spa Leadership with recruiting, including conducting hands-on interviews with qualified candidates.
Train Estheticians using standardized training programs, checklists, and protocols.
Support Estheticians in progressing through Dermalogica Expert, Clarity Master, and Elite Esthetician programs.
Help ensure treatment rooms, equipment, sanitation, licensing, insurance, and other Esthetics standards are maintained.
Lead monthly Esthetics Department meetings and participate in required training, coaching calls, and professional development opportunities.
Partner with Spa Leadership to achieve service, retail, and other department performance goals.
Maintain a minimum of 30 hours per week and work at least one weekend shift each week.