Lead Esthetician and Esthetics Trainer

Mooresville•Mooresville, NC

10d•Onsite

About The Position

At Hand and Stone Massage and Facial Spas, our vision is simple – make it the best hour of our client's month! With innovative services, customized treatment plans, and building relationships through repeat visits, our dedicated teams of Massage Therapists and Estheticians are educated and empowered to make a difference in people's lives! We believe skincare is more than just a treatment, it's the chance to make a positive impact on someone's life, empowering everyone on their journeys to get healthy, radiant skin. Hand and Stone provide high quality, results driven facial treatments in a supportive environment. Our menu has expanded to include the latest advancements in skincare including LED Skin Phototherapy, NuFACE microcurrent, dermal infusion as well as microdermabrasion and chemical peels. Elevate your skills through comprehensive service and product training, as well as development opportunities such as our Elite LE program, corporate trainer positions, mentorship program, and leadership development opportunities. Through partnerships with leading skincare brands such as Image, Dermalogica and Clarity, there is a continuing opportunity to certify as modality and brand experts to continue to further your esthetic career. Through educating clients, repeated visits and post treatment product recommendations, our estheticians help clients discover the difference a facial and skincare ritual can make. Strike the right work/life balance by making a difference in people's lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, flexible schedules with a focus on high volume shifts, discounted esthetics liability insurance through ASCP and discounts on travel, personal care, and more through the LifeMart program.

Requirements

Must hold a valid esthetician license in NC and must be able to carry esthetics liability insurance
Five or more years of hands-on experience and looking for growth opportunities
A deep love for skincare and a commitment to providing the best possible experience for each client
Strong work ethic, punctuality, and dedication to delivering top-tier services every day
Ability to work well with others in a collaborative, positive environment
Open to learning new techniques and staying current with the latest trends and advancements in skincare

Nice To Haves

Recent Hand and Stone experience with 2+ years in the Lead Role preferred

Responsibilities

Overseeing and managing the Esthetics Department
Responsible for achieving all Esthetics and Retail Sales Goals as outlined by Spa Management.
Train, monitor and coach performance of Estheticians and Sales Associates on Esthetics business and sales specifics.
Responsible for monitoring professional and retail product inventory and supply usage
Providing excellent service to members and guests by performing top level services
Participating in offered training programs, conferences and other opportunities for professional growth
Assist in planning events
Meet monthly with the Spa Manager and/or Owner
Meet biweekly with the Esthetics staff
Monthly email correspondence to the esthetics team to review prior month’s performance highlights and action plan for the month ahead.
Quarterly Licensed Esthetician evaluations
Create excellent experience for members/guests through friendly and helpful attitude
Generate new clientele through promoting member referrals and memberships
Help maintain professionalism and cleanliness of therapy rooms and common areas