Electronic Security Lead Technician - Mt Pleasant, Wisconsin

Diversified•Mount Pleasant, WI
•Onsite

About The Position

The Lead ESS Installation Technician performs a wide variety of installation duties on client technology projects and leads and oversees other installation technicians at the work site. This is a key field role responsible for carrying out much of the work in client buildings, coordinating with project management, field superintendents, and other stakeholders, and interpreting drawing packages to build and complete systems. Work may include rack and enclosure build-outs, panel terminations, IP configuration of devices, device installation, testing, and troubleshooting. The technician is responsible for the most complex system designs. The role operates independently on client sites, coordinates with clients, contractors, and subcontractors, and may serve as the only senior field supervisor at a site. The Lead Technician delegates work, monitors others’ work, communicates with key stakeholders on behalf of the project manager, and makes sound onsite decisions. A project manager and site supervisor are generally available for questions. The position requires strong technical, interpersonal, and diplomatic skills. The employee may regularly work in construction-site conditions and is responsible for following applicable safety regulations and wearing required PPE. When not on construction sites, work takes place in normal office conditions and involves office equipment.

Requirements

  • High school diploma or GED equivalent.
  • At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data center and new-construction experience is preferred.
  • Experience supervising others’ work and providing helpful feedback.
  • Ability to train and coach others to Diversified standards.
  • Ability to understand access control and CCTV systems; install access-control, CCTV, and intercom systems; and troubleshoot and correct installation problems.
  • Administrative capability to meet day-to-day project requirements.
  • Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
  • Ability to understand project drawings, programming matrices, SRDs, UILs, Job Hazard Analyses (JHAs), Task Hazard Analyses (THAs), Risk Hazard Analyses (RHAs), RFIs, and redlines.
  • Ability to review and understand matrix drawings, BOM lists, and SRDs.
  • Ability to maintain assigned schedules and follow DIV28 quality-control specifications.
  • Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, and DMP systems.
  • Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
  • Knowledge of accessing network interfaces to connect to devices such as access controllers, IP cameras, intercoms, and switches.
  • Experience with PC administrator-level changes for connecting to IP cameras and with camera aiming and adjustment.
  • Clean driving record and ability to operate a vehicle.
  • Clean criminal record and eligibility to hold a security clearance or registration for the applicable local jurisdiction (for example, DCJS or TS Clearance).
  • Active passport, ability to obtain an active passport, or ability to travel regularly.
  • Ability to work indoors and outdoors, stand and sit, use ladders, and lift 40 pounds.
  • Ability to work at client sites without supervision and coordinate with clients, contractors, and subcontractors.

Nice To Haves

  • Lenel experience or certification is preferred.
  • Experience in data centers and new construction is preferred.
  • Lenel certification is preferred.

Responsibilities

  • Lead and oversee other ESS Installation Technicians while also performing installation work.
  • Learn and track each job’s bill of materials (BOM) and required materials.
  • Maintain job schedules for device and head-end installation and termination; promptly notify the site supervisor if timelines cannot be met.
  • Take ownership of assigned job schedules, prioritize work, and manage multiple tasks.
  • Communicate daily with the site supervisor and promptly flag drawing or matrix problems and missing or defective equipment.
  • Assist the site supervisor with inventory when needed and maintain an online inventory copy in OneNote.
  • Keep written OneNote records of work accomplished with technicians and trades, project issues, problems that arise, site readiness documents, site inventory, and redlines or RFIs when required.
  • Communicate requests for assistance or guidance concerning labor or technical issues.
  • Assist installation technicians with questions or concerns about device and head-end installation.
  • Coordinate with clients, contractors, and subcontractors; delegate work, monitor work quality, and communicate with key stakeholders on behalf of the project manager.
  • Make onsite decisions using sound judgment and diplomacy.
  • Maintain and wear appropriate PPE and ensure hazards are addressed and corrected in a timely manner.
  • Install, terminate, test, and troubleshoot electronic security systems, including access control, CCTV, intercom, and related equipment.
  • Maintain the assigned job schedule and follow DIV28 specifications for quality control.
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