Electronic Security Lead Technician - Mt Pleasant, Wisconsin

Diversified•Mount Pleasant, WI

12d•$34 - $43

About The Position

The Electronic Security Lead Technician performs a wide variety of electronic security system installation duties on client projects and leads and oversees other installation technicians at the work site. The role is a key field position responsible for carrying out work in clients’ buildings, interpreting drawing packages, and coordinating with project management, field superintendents, site supervisors, clients, contractors, and subcontractors. Installation work may include rack and enclosure build-outs, panel terminations, device IP configuration and installation, testing, and troubleshooting. The lead technician is responsible for work involving the most complex system designs and may serve as the only senior field supervisor on a site, delegating work, monitoring others’ work, and communicating with stakeholders on behalf of the project manager. The position often works independently and requires sound judgment, technical expertise, and diplomacy when making on-site decisions. The technician is expected to understand the bill of materials and required job materials, manage assigned schedules and priorities, communicate delays and equipment issues promptly, and keep project records current. Work may take place at construction sites or in normal office conditions. Construction-site safety requirements, including applicable PPE and general-contractor safety regulations, must be followed.

Requirements

High school diploma or GED equivalent.
At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data center and new-construction experience is preferred.
Experience supervising others and providing helpful feedback.
Ability to train and coach others to Diversified standards.
Ability to understand access control and CCTV systems, install ACS, CCTV, and intercom-related equipment, and troubleshoot installation problems.
Administrative ability to manage day-to-day project requirements.
Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
Ability to understand project drawings, programming matrices, SRDs, UILs, JHAs, THAs, RHAs, RFIs, and redlines, and to review matrix drawings, BOM lists, and SRDs.
Ability to maintain assigned job schedules and follow DIV28 quality-control specifications.
Experience with systems such as Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, and DMP.
Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
Knowledge of accessing network interfaces for devices such as access controllers, IP cameras, intercoms, and switches.
Experience with PC administrator-level changes for connecting to IP cameras and with camera aiming and adjustment.
Clean driving record and ability to operate a vehicle.
Clean criminal record and ability to hold a security clearance or registration for the local jurisdiction.
Active passport, ability to obtain one, and ability to travel regularly.
Ability to work indoors and outdoors, stand, sit, use ladders, and lift up to 40 pounds.

Nice To Haves

Lenel experience or certification; Lenel certification is specifically identified as preferred.
Experience in data centers and new construction.

Responsibilities

Lead and oversee other ESS installation technicians while also performing installation work.
Understand the bill of materials and the materials required for each job.
Maintain job schedules for device and head-end installation and termination; promptly communicate schedule risks to the site supervisor.
Take ownership of assigned job schedules, prioritize time, and manage multiple tasks.
Communicate daily with the site supervisor and promptly report problems found in drawings or matrices and missing or defective equipment.
Assist the site supervisor with inventory and maintain an online inventory record in OneNote, updating it at least monthly.
Keep written OneNote records of work completed with technicians and trades, project issues, discussions of potential problems, site readiness documents, site inventory, and redlines or RFIs when required.
Request assistance and guidance when labor or technical issues require it.
Assist installation technicians with questions or concerns about device and head-end installation.
Coordinate with clients, contractors, and subcontractors and make appropriate on-site decisions on behalf of the project manager.
Install and troubleshoot access control, CCTV, intercom, and related systems; perform rack and enclosure build-outs, panel terminations, device installation and configuration, testing, and troubleshooting.
Follow applicable job-site safety regulations, wear required PPE, and ensure hazards are addressed in a timely manner.