Lead Engineering Technician | Facilities

Red Ventures • Charlotte, NC

2d • Onsite

About The Position

This role requires an in-office schedule Monday through Friday and will be based in our South Charlotte, NC Headquarters each week. The Lead Engineering Technician is responsible for the day-to-day operations of a multi-building campus including owner occupied and third-party tenant space. This position serves as the organization’s dedicated HVAC technician and will self-perform preventive maintenance and repairs. In addition to HVAC, this role provides oversight of all base building systems and will directly supervise two facility technicians.

Requirements

• Advanced proficiency in commercial HVAC systems including refrigeration cycles, controls, and building automation systems (BAS).
• Working knowledge of commercial electrical systems (low-voltage controls, 480V equipment) and plumbing systems.
• Ability to read and interpret mechanical, electrical, and plumbing (MEP) drawings and equipment schematics.
• Strong diagnostic and troubleshooting skills with the ability to assess root cause and implement durable solutions.
• Supervisory and team leadership skills with the ability to delegate, coach, and hold others accountable.
• Effective communication skills for interacting with tenants, ownership, and vendors in a professional manner.
• Organizational skills to manage multiple buildings, work orders, PM schedules, and compliance records simultaneously.
• Proficiency with computerized maintenance management systems (CMMS) or facilities management software.
• High school diploma or GED required.
• 5+ years of hands-on commercial HVAC experience, including installation, maintenance, and repair.
• 1+ year of supervisory or lead technician experience.
• EPA Section 608 Universal Certification (required – must possess at time of hire).
• Valid driver’s license with a clean driving record.
• Demonstrated ability to self-perform HVAC work without vendor support.
• Ability to lift up to 50 lbs, work at heights, and operate in confined spaces as required.

Nice To Haves

• Associate’s degree or technical/vocational training in HVAC, mechanical systems, or a related field preferred.

Responsibilities

• Serve as the primary, hands-on HVAC technician for the campus.
• Perform preventive maintenance, diagnostics, and repairs on rooftop units, split systems, cooling towers, VAV systems, and associated controls.
• Maintain refrigerant logs, EPA compliance documentation, and service records in accordance with Section 608 requirements.
• Develop and manage a preventive maintenance (PM) calendar covering HVAC equipment across all buildings.
• Respond to HVAC-related tenant and occupant service requests in a timely manner.
• Evaluate and recommend capital improvements, equipment replacements, and energy efficiency upgrades.
• Oversee and troubleshoot minor electrical issues including lighting, panel inspections, breakers, and emergency systems; coordinate with licensed electricians as required for permitted work.
• Manage routine plumbing maintenance including fixtures, drain lines, water heaters, backflow preventers, and irrigation systems; escalate and coordinate licensed plumber involvement as needed.
• Conduct routine inspections to identify and address electrical and plumbing deficiencies before they escalate.
• Directly supervise and mentor two Facilities Technicians, assigning daily work orders and ensuring quality execution.
• Conduct performance check-ins, provide technical guidance, and support the professional development of direct reports.
• Coordinate team schedules to ensure adequate coverage across all occupied buildings during standard business hours and on-call situations.
• Serve as the facilities point of contact for third-party tenant maintenance requests across the two tenant-occupied buildings, ensuring compliance with lease obligations.
• Maintain building systems in an owner-occupied building to the highest standard of performance and appearance.
• Maintain accurate records of all maintenance activities, warranties, and equipment documentation across all buildings.
• Identify when work exceeds in-house scope and manage specialty vendor relationships for life safety, elevators, fire suppression, and permitted trades.
• Obtain and review vendor quotes, track work orders, and verify completion quality.
• Assist in building the in-house HVAC program by identifying required tools, spare parts inventory, and service procedures.

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED