Services Engineering – Operations Management

GE Aerospace • West Chester, PA

42d

About The Position

As a Lead Engineer Operations Leader for Services Engineering, you are at the forefront of aviation innovation! In this role, you will help shape the strategy and operating rhythm of the Services Engineering organization that is a vital link between our maintenance and repair shops, and airline customers across the globe. Our goal is to turn the many problems we face into solutions with repeatable, scalable results. You will apply standard work to drive process excellence, quickly identifying rework, handoffs, and pain points that slow execution or reduce quality. With a continuous-improvement mindset and demonstrated leadership in process improvement, you’ll help define “the way we work” and build momentum around delivering better outcomes, then keep raising the bar. You’ll succeed by guiding and influencing across peers and senior stakeholders, earning trust through clear thinking, strong communication, and consistent follow-through. You will proactively build plans, milestones, and measurable progress tracking, actively seeking feedback throughout initiatives and pivoting when needed. This role values resilience: you’ll be expected to overcome obstacles, learn fast from setbacks, and use those lessons to strengthen the team’s approach and execution. You’ll also bring strong operational and financial discipline, including an understanding of budgeting, Applied Hours, and SWP, and the ability to track and analyze spend using tools such as Spotfire reports. In addition, you will provide oversight and guidance to purchased service employees supporting critical business functions, ensuring alignment to team priorities, high-quality delivery, and a culture of continuous improvement. If you’re motivated by influence without authority, measurable impact, and building systems that scale, this role offers the opportunity to drive meaningful change.

Requirements

• Bachelor's degree from an accredited university or college
• Minimum of 3 years' experience in engineering operations
• Ability to travel around 15% of the year domestically and internationally

Nice To Haves

• Demonstrated business technical written and oral communication skills in English.
• Ability to communicate with Senior Leadership.
• Experience on presenting technical topics to internal and external stakeholders.
• BS degree in related field or master’s degree in related field with experience relevant to indicated position areas of expertise and knowledge of related disciplines.
• Demonstrated leadership skills and the ability to guide and influence others.
• Fundamental understanding of the technology and tools relevant to the function.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Responsibilities

• Employs standard work to drive process excellence.
• Identifies and addresses rework and pain-points that affect team performance.
• Demonstrated ability to guide & influence others at the peer level & above.
• Gains buy-in from key stakeholders.
• Demonstrated leadership in process improvement & application of FLIGHT DECK principles.
• Committed to continuous improvement, always in search of a better way.
• Proactively develops clear plans and milestones to track progress.
• Demonstrated ability to overcome obstacles and to learn from mistakes
• Communicates effectively with key stakeholders, actively seeks feedback throughout project and pivots when necessary.
• Understanding and application of budget, Applied Hours, SWP
• Ability to track & analyze spend, utilizing Spotfire reports.
• Provides oversight and guidance to purchased service employees supporting critical business functions.

Benefits

• GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE Aerospace is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
• Relocation Assistance Provided: Yes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level