Internal Only: Lead DSP

Cornerstone Valley•Redmond, OR

2d•Onsite

About The Position

The Direct Support Professional (DSP) Team Lead is a hands-on position responsible for the direct support of developmentally/intellectually disabled individuals with varied needs, including intensive behaviors, in a group home setting. The Team Lead mentors other DSPs and provides direction, training, and positive support in their roles. This includes, but is not limited to, performing and coaching/modeling household and community skills, personal care, and the administration of medication. Additional responsibilities include fiscal management of grocery/petty cash, personal funds of individuals, coordination of community activities, medication management, and record keeping. The Team Lead is responsible for ensuring the individual’s safety inside the group home and out in the community and shares on-call duties with Group Home Manager. The Lead position ensures all services are provided in line with current rules, regulations, laws, and Cornerstone policies and procedures.

Requirements

Must be 18 years or older
High School Diploma or GED required
2+ years of experience working with people with developmental disabilities required.
2+ years of experience working in a group home setting required.
Ability to pass a criminal background check upon hire and biennially
Possess a valid driver’s license, good driving record and has auto insurance
Dependable, reliable, and punctual.
Ability to obtain/maintain First Aid and CPR certification
Ability to obtain/maintain OIS certification
High level of professionalism and integrity
Demonstrated ability to handle sensitive and confidential information
Adaptability and the ability to work in a crisis calmly and in a positive manner
Ability to lead and train others in a professional and caring fashion
Compassionate, supportive, easy going, good-humored personality
Self-starter, self-manager, and the ability to work with limited supervisory oversight
Patient, organized, and an effective problem solver with excellent follow through
Great common sense and able to consistently, and confidently, make good decisions
Excellent verbal and written communication skills to work effectively with staff and individuals
Must be able to read and write routine reports
Frequent and professional email communication required.
Ability to relate effectively with individuals and their families.
Able to prevent and resolve conflicts
Lead and manage change
Strong team player
Ability to work a variety of scheduled shifts
Detail-oriented and able to work with and abide by state and organizational rules and policies.
Must be proficient in Microsoft Office applications including, but not limited to, Word, Excel, and Outlook.
Flexible and adaptable to change.
Excellent multi-tasker who can function well in a fast-paced environment.
Exceptional organizational and time management skills
Ability to establish clear boundaries and set limits
Ability to maintain a positive attitude and willingness to assist others
Maintains technical knowledge by attending educational workshops, reviewing publications, etc.
Desire to learn and grow in the role

Nice To Haves

Bachelor's degree (BA/BS) from four-year College or University preferred.
iLearn Core Competencies or OR Workday (Preferred)

Responsibilities

Be a steward of Cornerstone Valley’s culture
Behaves in alignment with our values of Compassion, Integrity, and Responsibility
Treats others with respect and dignity
Proactive, self-starting, self-managing
Takes ownership for the work
Behaves in a manner that sets a positive example for others to follow
Upholds and communicates our safety standards
Responsible for mitigating and reporting risk
Follows all policies and procedures and assures others do as well
Participates in meetings and committees as needed
Initiate and train new DSPs to the home environment including, but not limited to individual plans, needs, behaviors, routines, house rules, cleaning tasks, etc.
Ensure DSPs are performing tasks as expected by CVI.
Monitor and ensure the quality of services provided meets the expected standards of both the company and the state.
Effectively communicate with all team members
Resolve conflicts and concerns so the team functions effectively
Provide coaching and counseling proactively to team members to improve performance, being mindful of the best setting for these conversations to take place
Team Lead must be available to work OT and available to fill-in on all shifts when needed
Provide DSPs with recognition and share successes with team and the House Manager
Maintain a high level of confidentiality at all times
Maintain nutritional guidelines by developing weekly menus and grocery shopping
Attend and actively participate in ISP meetings
Build positive rapport with the individuals served.
Furnishing new homes within CVI approved furniture and other items
Participate in licensing preparation
Create staff documents for tracking
Organize office space and other areas of the home
Managing staff schedules and monthly scheduling
Conduct fire drills and maintain fire extinguishers
Conduct quarterly safety inspections
Knowledgeable about, and enforces, CVI policies and practices as well as ODDS Rules and Regulations
Report any instances of suspected abuse, neglect, or exploitation to the appropriate authorities so protective services can investigate.
Participate in the admission of new clients
Provides individuals with physical, emotional, and social support in the home and community.
Responsible for medication administration, hygiene assistance, household cleaning and chores, food preparation, financial assistance, etc.
Respond to challenging behaviors, possibly including verbal and physical aggression.
Transport individuals throughout the community for outings and activities
Encourage, provide guidance, and support all DSPs
Mentor new DSPs to grow in their position by providing technical support regarding the tasks and responsibilities, as well as principles of positive behavior support in line with individual plans
Delegate and assign tasks
Develop and maintain positive, professional relationships with the individual’s parent, family, guardian, case manager, etc.
Attend scheduled staff meetings.
May serve in an on-call status in lieu of the House Manager
Provides individuals with physical, emotional, and social support in the home and community.
Reads each individual service plan (ISP) and ensures the individual’s care needs are understood.
Follows individual support plans.
Consult the House Manager or Behavior Support Specialist (BSS) if further clarity is needed at any time.
Learn the individual’s routines, likes and dislikes, and behavior triggers.
Build positive rapport with the individuals served.
Promote independence in daily activities by teaching self-care skills
Facilitate the individual’s inclusion in community experiences and activities.
Understands the group home’s rules, what is allowed and not, and the processes used to care for the individuals.
Responsible for understanding the prescribed medications, administering them in the correct dose at the right time, and appropriately documenting this information.
Provide assistance with activities of daily living (ADLs) such as hygiene assistance, i.e. toileting, brushing teeth, and bathing/showering and other daily living tasks
Encourage independence with general life skills.
Complete household cleaning and chores and ensure the home is always in good order and safe.
Prepare menus, grocery shop and prepare balanced meals.
Assist the individual with making small purchases and documenting the same.
Respond to challenging behaviors, including verbal and physical aggression.
Transport individuals for outings and activities, following all rules of the road.
Complete timely and thorough documentation including daily notes on the individual’s day and challenges, general event reports (GER), and any other required documentation.
Assists with home safety checks and fire drills.
Completes annual trainings.
Follows all guidelines and direction regarding appropriate use of phones, computers, and other devices and technology.
Acts as an advocate.
Properly completes shift change routine when arriving and leaving shift.
Ensures all services are provided in line with current rules, regulations, laws, and Cornerstone policies and procedures.
Is a strong team member who tries to resolve conflicts or concerns with co-workers directly before bringing them to the House Manager.
Maintain a high level of confidentiality at all times.
Responsible for keeping the individuals in the house safe from any health hazards.
Report any instances of suspected abuse, neglect, or exploitation to the appropriate authorities so protective services can investigate.
Attend scheduled staff meetings.
Any and all other duties as assigned.