Lead Dispatcher - ASL Distribution Services (Oakville)

Challenger Motor Freight Inc. • Oakville, ON

6d • Onsite

About The Position

ASL Distribution Services is seeking a skilled and highly motivated Lead Dispatcher to join our growing team. As a Lead Dispatcher, you will be joining one of Canada’s largest providers of Distribution and Logistics services. This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Requirements

• Minimum two (2) years of cross-border dispatch experience.
• Minimum two (2) years of organizational planning and execution.
• Intermediate proficiency in Microsoft Outlook, Word & Excel.
• Sound knowledge of Transportation Regulations and Safety Standards.
• Ability to work effectively under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends and holidays as needed.

Nice To Haves

• Strong familiarity of North American geography, included, but not limited to, the Greater Toronto Area, Mid-Western United States and New York State.
• Proficiency in GPS based software is considered an asset (i.e. Samsara).
• Professional Logistics Designation (CCLP) is considered an asset.

Responsibilities

• Oversee a driving roster of approximately seven (7) owner operators and brokers with additional support for our other geographic divisions (Greater Toronto Area, Buffalo, NY).
• Work alongside Customs Clerk surrounding the timely preparation of Customs Documents for Cross Border Shipments and coordinate with customs brokers to clear shipments. Follow up when required to ensure customs clearances are registered.
• Work alongside other department(s) and stakeholders to ensure priority accounts are effectively serviced.
• Respond to customer concerns and respond to e-mails received surrounding Highway operations.
• Source inbound and outbound lanes across commonly serviced territories to ensure full utilization of ASL Distribution Highway Fleet (i.e. Load Link, Customer Bases, etc.).
• Develop weekly plan of Inbound and Outbound Highway Loads ensuring that each driver has adequate volume to support business needs.
• Provide oversight on Third Party Logistics providers for set scheduled routes and develop Weekend Delivery Plans for sensitive company accounts.
• Actively search for available freight through various networks to complement existing lanes and/or develop new lanes for service.
• Assist in tasks and duties as assigned by the Dispatch Manager.

Benefits

• A workplace where you can learn, grow, and build your career
• A culture that encourages new ideas and continuous improvement
• Supportive leaders who provide guidance while giving you autonomy
• A team-focused environment
• A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
• Support for professional memberships, training, and certifications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed