Lead Director, Territory Initiatives Leader (Southeast)

CVS Health•Hartford, CT

9d•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a hybrid role requiring working from the office 3 days per week (Tuesday/Wednesday/Thursday) Candidates must reside with commutable distance of a CVS Health office. Preferred office locations include Atlanta, GA, Raleigh, NC, Ft. Lauderdale, FL, Hartford, CT, Pittsburgh, PA Position Summary The Southeast Territory Initiatives Leader is responsible for coordinating and driving execution of priority, strategic, and operational initiatives across all Medicare markets within the Southeast Territory (Florida, Georgia Gulf, and MidSouth). This role enables alignment between enterprise priorities, territory strategy, and market‑level execution by operating as a central connector across markets, shared services, and enterprise partners. Serving as a key execution partner to the Southeast Territory Leader and market leadership, the role focuses on sequencing work, enabling collaboration, establishing governance, and ensuring follow‑through in a complex, matrixed environment to achieve results.

Requirements

8-10 years’ experience in Medicare or equivalent managed care operational and technical skills.
Experience with Microsoft Office products (Word, Excel, Project, PowerPoint, Outlook).
Excellent written and verbal communication and presentation skills.
Bachelors’ degree or equivalent experience

Nice To Haves

Masters degree or similar graduate-level degree
3-4 years’ experience working directly in Medicare Advantage in the Southeast
Subject matter expert in best practices, performance data, and regulations impacting a Medicare Advantage business.
Ability to perform data analysis and research to identify and clarify underlying performance issues, as well as ability to manage solutions to successful execution
Business acumen and experience with managing complex processes within a Medicare Advantage Organization

Responsibilities

Coordinate and support execution of territory‑level strategic initiatives across multiple Medicare markets in the Southeast Territory
Translate territory priorities into structured workplans, milestones, and execution paths
Support the Southeast Territory Leader and market leaders by organizing initiative sequencing and interdependencies
Serve as a key liaison across markets, shared services, and enterprise partners
Drive alignment on priorities, expectations, and timelines in a matrixed operating model
Promote consistency in application of enterprise policies, standards, and best practices
Support governance forums, operating cadences, and initiative reviews
Track decisions, action items, risks, and dependencies; ensure accountability and closure
Escalate risks or misalignment to the Southeast Territory Leader and appropriate partners
Develop and document goals, strategies, tactics, processes, tools, and templates to improve execution efficiency
Identify opportunities to standardize and scale successful approaches across markets
Capture lessons learned and support continuous improvement across the territory