Lead Director - Project Program Management

CVS Health•Work At Home-Connecticut, CT

2d•$100,000 - $231,540

About The Position

This position will be a key leader position within the Healthcare Affordability team driving execution and operations to bring value within the organization. This role will report directly to the Executive Director, Affordability Program Management and be responsible for supporting operations and strategy development within the team, as well as positioning within the Aetna organization. Supports the overall operations by assisting in the planning, execution, and successful completion of projects and workstreams. Provides input and feedback regarding overall operations and strategy and is focused on delivery and execution. This individual contributor role blends expertise in stakeholder engagement and collaboration, operations and strategy, project management, and analytics.

Requirements

7-12 years of direct healthcare experience in a large payor system with experience in project management, healthcare operations or strategy
Strong project management skills, project planning, milestone and constituent management skills
Ability to be an individual contributor with a comfort for deep hands-on work and the ability to execute
Adept at development, execution, and delivery (planning, delivering, and supporting) skills
Adept at business intelligence, collaboration, and teamwork
Mastery of problem solving, decision making, and growth mindset
Proven ability to work independently, manage multiple complex priorities, and deliver results in a fast-paced, dynamic environment.
Excellent facilitation, communication, and stakeholder management skills.
Able to influence across clinical, operational, and IT teams.
PowerPoint and presentation skills
Must be well versed and comfortable working with clinical data

Nice To Haves

Prior experience partnering with Medical Economics, Clinical Operations (UM/CM), or Population Health teams
Healthcare analytics knowledge
Experience working with any of the following a plus: Provider network, Clinical, Med Affairs

Responsibilities

Develop support models and operations for reporting out team activity and summaries for executive committees.
Work closely with the Lead Director of Operational Analytics as well as the Lead Director of Process to identify reporting and operational gaps and will work to provide solutions and implement.
Work with analytic teams to develop progress and score reports for initiatives within the affordability purview.
Develop a risk identification and mitigation reporting process to be shared to executive leadership on overall program and project progress.
Assist in the development and promotion of workstream report outs.
Coordinate analytic needs with business teams to support the Strategists’ ideation process.
Create executive summaries and presentations to be shared up through the VP of Affordability.
Collaborate and build relationships with like leaders within the CVS enterprise to build out capability and support models in affordability.
Manage and coordinate support and materials across ideation, analytics, execution and delivery processes within affordability.
Analyze the organization's project management practices, identifying areas for improvement and implementing strategies to enhance project efficiency and success.
Approve project plans, budgets, and deliverables, ensuring alignment with organizational objectives and stakeholder expectations.
Attend project meetings and collaborate with multiple departments, fostering cross-functional collaboration and coordination to achieve project milestones.
Communicate direction and project goals to the project team, providing clear guidance and ensuring alignment with strategic objectives.
Conduct project evaluations and assessments, monitoring progress, identifying risks and issues, and taking corrective actions to keep projects on track.
Consolidate information from various sources, synthesizing project data and insights to provide comprehensive reports and updates to stakeholders.
Lead strategic discussions with business units, platform teams, operations, vendors, and external partners to gather insights and guide clinical system requirements.