Lead Direct Support Professional: Neo Birdsong | 2nd shift, 40 hours | Kentwood, MI

Hope Network Careers • Grand Rapids, MI

2d

About The Position

As a Lead Direct Support Professional (DSP) at Hope Network, you will provide compassionate, person-centered support to help individuals build independence, achieve personal goals, and thrive in their community. Support includes daily living activities, community involvement, health and wellness, and meaningful skill development. The role is based in Kentwood, Michigan, and is listed as a second-shift, 40-hour position.

You will assist with activities of daily living and personal care, support medication needs, help with community outings and transportation, and encourage independence through positive relationships. You will also help maintain a safe, structured, and supportive environment.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprinting.
• Ability to obtain CPR/First Aid certification.
• Compassionate, dependable, and team-oriented approach.
• Strong communication skills and ability to build trust.
• Adaptability, patience, and resilience.
• Person-centered mindset and respect for individual differences.

Responsibilities

• Assist with daily living activities, personal care, and medications.
• Support community outings, transportation, and activities.
• Build positive relationships and encourage independence.
• Help maintain a safe, structured, and supportive environment.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance (may vary based on job status).
• Virtual Concierge Medical Services.
• 403(b) retirement plan with company match up to 3%.
• Generous paid time off (PTO).
• Paid training and career growth opportunities.
• Tuition reimbursement and scholarship opportunities.
• Employee Assistance Program, including mental health and support resources.
• Company-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED