Lead Direct Support Professional: West Lake - Cottage 4 | Full-Time 2nd Shift/On Call | Lowell, MI

Hope Network • Lowell, MI

8d • Onsite

About The Position

The Lead Direct Care Professional provides oversight, support, and direct care to individuals served by Hope Network across a variety of settings. This role serves as a leader on shift, modeling person-centered support, promoting independence, and ensuring the implementation of medical, clinical, therapeutic, and behavioral support plans. The Lead Direct Care Professional also mentors, trains, and orients new staff, assists with on-call responsibilities, and provides guidance and support to team members when supervisors are unavailable or off-site.

Requirements

• Bachelors degree with 2 years experience in applicable setting
• Associates degree with 3 years experience in applicable setting
• HS Diploma/GED with 4 years experience in applicable setting
• Valid driver’s license
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprints
• Ability to obtain CPR/First Aid certification

Nice To Haves

• Compassionate, dependable, and team-oriented
• Strong communication and ability to build trust
• Adaptable, patient, and resilient
• Person-centered mindset with respect for individual differences

Responsibilities

• Assist with daily living (ADLs), personal care, and medications
• Support community outings, transportation, and activities
• Build positive relationships and encourage independence
• Help maintain a safe, structured, and supportive environment
• On Call rotation

Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level