Lead Digital Product Owner

RBC•Toronto, ON

1d•Onsite

About The Position

The Wealth Management Online Digital Client Experience team is seeking an experienced Lead Digital Product Owner to drive the execution and delivery of RBC Wealth Management's online and mobile retail platforms. As a key leader, you'll translate established product strategy into exceptional digital experiences, mentor cross-functional teams, and orchestrate alignment across stakeholders and integration partners. You'll own the complete product lifecycle—from requirements definition through development, launch, and optimization—ensuring these mission-critical platforms drive client engagement, advisor productivity, and competitive differentiation in wealth management.

Requirements

Deep industry knowledge with 8+ years of product management experience, with 5+ years expertise in Canadian wealth management, investment advisory, or private banking businesses.
Strong understanding of client servicing models across high-net-worth and ultra-high-net-worth segments, including advisor-client relationships and digital engagement strategies.
Proven vendor management experience, including oversight of vendor performance, SLAs, contracts, escalation processes, and cross-vendor coordination in complex environments.
Demonstrated knowledge of Canadian regulatory requirements and compliance considerations relevant to wealth management, investment products, and digital platforms.
Track record leading product strategy, roadmap development, and cross-portfolio product decisions in a regulated environment; demonstrated impact on business metrics and market position.
Stakeholder management experience—ability to influence and align senior leaders, advisors, and external partners with competing priorities and complex organizational dynamics.
Strategic mindset with exceptional analytical skills; ability to translate data insights, market trends, and regulatory changes into actionable product strategy.
Expert-level communication and presentation skills; ability to articulate vision to diverse audiences (executives, advisors, clients, technical teams, vendors).
Advanced proficiency in product management tools (JIRA, Confluence, or equivalents) and analytics platforms.

Nice To Haves

Product portfolio leadership or multi-team mentorship experience in financial services.
Product launch experience in highly regulated digital banking or wealth management environments.
Fintech or digital banking transformation experience.
User research and customer discovery methodology knowledge.

Responsibilities

Execute against defined product strategy by translating business objectives and market opportunities into clear product requirements, priorities, and delivery roadmaps aligned with Wealth Management Canada's vision.
Drive stakeholder alignment across senior business leaders, Investment Advisors, Legal, Compliance, Risk, and vendor partners by translating complex regulatory and business requirements into clear product priorities.
Manage vendor relationships and performance, including oversight of vendor SLAs, contracts, escalation processes, and delivery accountability to ensure platform stability and innovation.
Champion customer-centric execution by collaborating with Investment Advisors and clients to validate requirements, gather feedback, and ensure the digital experience extends the advisor relationship.
Define comprehensive product requirements that guide Designers and Engineers, ensuring solutions meet advisor and client needs across high-net-worth and ultra-high-net-worth segments while maintaining regulatory compliance.
Drive product adoption by designing change management programs, advisor enablement initiatives, and compelling narratives that maximize platform value realization and user engagement.
Set and monitor KPIs that measure platform performance against business objectives; conduct regular analysis to identify trends, growth opportunities, and areas for improvement.
Mentor and develop cross-functional teams, including junior Product Owners, designers, and engineers, fostering a culture of ownership, strategic thinking, and continuous improvement.

Benefits

bonuses
flexible benefits
competitive compensation
commissions
stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.