Lead Digital Connectivity Program Manager

Caterpillar•Irving, IL

1d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Designs, implements, and maintains strategic, multi-disciplinary programs in support of corporate strategy.

Requirements

Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively.
Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.
Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.
Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.

Nice To Haves

Demonstrated leadership skills
Initiates structure role clarification, setting standards, holding subordinates accountable, etc.
Translates vision into specific functional or departmental initiatives.
Monitors and improves problem reporting, tracking, escalation and resolution.
Estimates costs and benefits of potential solutions and makes recommendations.
Receives, clarifies and resolves a variety of standard and atypical problems.
Conducts trend and root cause analysis to identify and address recurring problems.
Coaches junior staff on handling a variety of service-related problems.
Identifies and evaluates alternative approaches to resolving service problems.

Responsibilities

Managing all aspects of a program to ensure the program is implemented, accepted and accomplished within a set deadline.
Planning and monitoring program development to ensure that quality standards are achieved.
Organizing and coordinating teams who work on diverse aspects digital programs.
Serving as a liaison and building bridges among groups within and outside of the digital field.
Translating corporate objectives into program objectives and practices.