Lead DialogFlow Developer

TEKsystemsDallas, TX
$75 - $90Remote

About The Position

We have a current engagement supporting Google CES transformation. We are seeking a Lead Dialogflow developer. This person will be the critical and key resource for this engagement. Lead experience but also very hands on. This role is hands on development.

Requirements

  • Strong knowledge of Dialogflow CX & Conversational Agent Builder.
  • Knowledge of AI/chatbot tools and frameworks.
  • Experience with GCP services: CCAI, Cloud Functions, Pub/Sub.
  • Skilled with APIs, REST services, and webhooks.
  • Understanding of NLP/NLU principles.
  • Familiarity with SDLC, Git, and CI/CD pipelines.
  • Knowledge of conversation design and ASR.
  • Experience with algorithms, computer vision, knowledge management, and conversational AI.
  • Working knowledge of HTML, CSS, JavaScript, JSON, and REST APIs.
  • Experience with BigQuery, MySQL, MongoDB, or similar DBs.
  • Experience with Python, PHP, Java, Ruby, and AI languages.

Responsibilities

  • Build and maintain conversational AI solutions using Dialogflow ES/CX, designing flows, intents, entities, and fulfillment.
  • Integrate virtual agents with existing enterprise systems, tools, databases, and APIs using Python to enable complex actions and real-time data retrieval.
  • Tune NLU models, manage context, optimize NLP accuracy, and improve bot performance.
  • Configure and manage Playbooks, Data Stores, and RAG components.
  • Work with UX and business teams to design intuitive conversational journeys.
  • Implement logging, monitoring, analytics, and automated testing.
  • Mentor junior developers and conduct code reviews.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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