Lead DialogFlow Developer

TEKsystems•Dallas, TX

5d•$75 - $90•Remote

About The Position

We have a current engagement supporting Google CES transformation. We are seeking a Lead Dialogflow developer. This person will be the critical and key resource for this engagement. Lead experience but also very hands on. This role is hands on development.

Requirements

Strong knowledge of Dialogflow CX & Conversational Agent Builder.
Knowledge of AI/chatbot tools and frameworks.
Experience with GCP services: CCAI, Cloud Functions, Pub/Sub.
Skilled with APIs, REST services, and webhooks.
Understanding of NLP/NLU principles.
Familiarity with SDLC, Git, and CI/CD pipelines.
Knowledge of conversation design and ASR.
Experience with algorithms, computer vision, knowledge management, and conversational AI.
Working knowledge of HTML, CSS, JavaScript, JSON, and REST APIs.
Experience with BigQuery, MySQL, MongoDB, or similar DBs.
Experience with Python, PHP, Java, Ruby, and AI languages.

Responsibilities

Build and maintain conversational AI solutions using Dialogflow ES/CX, designing flows, intents, entities, and fulfillment.
Integrate virtual agents with existing enterprise systems, tools, databases, and APIs using Python to enable complex actions and real-time data retrieval.
Tune NLU models, manage context, optimize NLP accuracy, and improve bot performance.
Configure and manage Playbooks, Data Stores, and RAG components.
Work with UX and business teams to design intuitive conversational journeys.
Implement logging, monitoring, analytics, and automated testing.
Mentor junior developers and conduct code reviews.