Lead Development Representative (LDR) – Inside Sales

eSpecial Needs•St. Louis, MO

21d•$50,000 - $62,000•Onsite

About The Position

This hybrid role blends sales development with consultative inbound sales. You'll follow up on open quotes, re-engage existing and dormant customers, uncover upsell and expansion opportunities, and introduce our solutions to new organizations — while also fielding calls from new customers to understand their needs and recommend the right products. You'll work closely with our Customer Service and Inside Sales teams and be expected to document everything accurately in HubSpot.

Requirements

Strong written and verbal communication skills; confident phone presence
Comfort with technology and CRM systems
Detail-oriented, reliable with follow-up, and able to juggle multiple priorities without dropping things
Customer-first mindset

Nice To Haves

Experience in customer service, inside sales, or lead development
Experience with HubSpot or similar CRM, quote follow-up, or inbound calls
Interest in growing into an Inside Sales or Account Manager role

Responsibilities

Follow up on open and aging quotes — confirm status, answer questions, and move quotes toward opportunity or closure
Re-engage existing customers and reactivate dormant accounts (12–18 months inactive)
Research and reach out to new organizations matching our ideal customer profile, via phone and email
Field calls from new customers, assess their needs, and recommend products — providing quotes, answering questions, or pointing them to the right information, and creating follow-up opportunities where appropriate
Maintain accurate, complete records in HubSpot — activities, notes, tasks, lifecycle stages, and opportunity details