Lead Designer - UI/UX

Automated Financial Systems, LLC•Exton, PA

1d•Hybrid

About The Position

AFS is the leading provider of commercial loan lifecycle management software for large U.S. banks, and the AFSVision platform runs the commercial lending operations of many of the largest institutions in the country. The Lead Designer owns user experience and the design system for the full AFS product portfolio — AFSVision's four lending functions, IRIS, Credit Risk Navigator, and the Pricing Dashboard — as the sole design function supporting eight Product Managers across the value stream. This role exists to make sure that speed under the new AI-first product development lifecycle does not come at the cost of a coherent, usable, and accessible experience for the lenders, credit analysts, and portfolio managers who depend on AFS's products every day. Success is measured by a design system that every product team actually trusts and uses, workflows that hold up under the complexity of commercial lending, and a steady stream of client usability evidence feeding back into the roadmap.

Requirements

7+ years of professional experience in product design, UX design, or interaction design within enterprise B2B SaaS environments, including experience owning a design system at scale.
Demonstrated ability to run design as a staffed service for multiple product teams at once, including setting and holding to service-level commitments.
Hands-on experience with AI-assisted prototyping tools (for example, Figma Make, Cursor, or Claude Code) to refine and harden the working prototypes Product Managers build, not just annotate designs after the fact.
Deep fluency in design systems: building them, governing them, and pushing back when work threatens to fragment them.
Strong command of interaction design, accessibility standards, and component-level thinking across complex, data-dense enterprise products.
Experience leading qualitative and quantitative user research — interviews, usability testing, workflow analysis — and translating it into design decisions Product Managers can act on.
Background in commercial lending, banking, credit/loan financial services, or related fintech, or demonstrated ability to develop deep functional expertise in a complex and highly regulated domain quickly.
Comfort operating in a regulated and audited environment, working within FFIEC, SOC 2, and client audit constraints.
Experience partnering with Product Management and Engineering in a triad model, including deciding what prototype work promotes as is versus what needs hardening.
Strong communication and storytelling skills, with the presence to align Product Managers, engineering leads, and executives around design decisions.
Bachelor's or Master's degree in UX Design, Human-Computer Interaction, Interaction Design, Graphic Design, Psychology, or a related field.

Responsibilities

Define the interaction standards, visual language, and design system that govern every AFS product.
Own the design system as a staffed service, publishing and holding to a service-level agreement for absorbing new components and reviewing prototypes, so it never becomes the reason a team ships a fork.
Partner with each Product Manager from the earliest discovery conversation, using AI to clarify intent, pressure-test assumptions, and draft interaction frameworks before a single frame is drawn.
Refine the working prototypes Product Managers build with AI-assisted tools, pressure-testing them against approved design-system components and tokens, and raising fidelity only as far as the underlying question requires.
Govern every new interaction pattern surfaced through prototyping, deciding what is promoted into the design system, what is reworked, and what remains disposable.
Lead usability testing and workflow analysis with client users — lenders, credit analysts, portfolio managers — turning sessions into evidence Product Managers can act on, and facilitate discovery workshops that map end-to-end workflows.
Participate in governance with the Product Manager and lead engineer to split validated prototype work into code that promotes as is, code that needs hardening, and patterns that must be contributed back to the design system before anything ships.
Standardize workflow and queue usability patterns that hold up across AFS's dense, data-heavy commercial lending screens.
Author in-line help and how-to content that reduces the support burden on complex workflows.
Collaborate with engineering to keep the code-first, versioned design-system package in lockstep with what actually ships to production, and with Product Operations on intake and prioritization of design demand.
Communicate design rationale, research findings, and system trade-offs clearly to Product Managers, engineering leads, and executive stakeholders.
Ensure that every shipped experience meets AFS's accessibility, security, and audit obligations, engaging risk and compliance partners early in the design process.