Lead Deputy Court Clerk

Town of Prescott Valley•Prescott Valley, AZ

11h•Onsite

About The Position

The Town of Prescott Valley invites you to apply for the position of Lead Deputy Court Clerk – Magistrate Court. This position provides general clerical and specialized legal support work to the Magistrate Court, general public, and attorneys, providing professional, and efficient customer service. If you have a desire to serve the community, we encourage you to apply.

Requirements

High School diploma or equivalent
Minimum of three (3) years of experience in a legal support or similar function with lead experience.
Ability to pass a pre-employment background.
Ability to type 50 WPM.
Ability to accurately file documents.
Ability to read statutory language regarding administrative details of the legal process.
Excellent interpersonal communications and customer service skills.

Nice To Haves

Bilingual in Spanish is preferred
Associates degree or paralegal certification preferred.

Responsibilities

Provide first line customer service to internal and external customers; greet, receive and screen visitors and customers, addressing and resolving customer questions as able, and referring complex inquiries, requests, or complaints to appropriate staff.
Assist in on-the-job training of new team members
Coordinates cross-training opportunities.
Coaches and mentors’ staff to meet goals and maintain motivation.
Monitors workload and assigns duties to ensure timely completion of incoming work.
Provides performance feedback for employee evaluations.
Assists office personnel in solving complex problems that are above the knowledge base of clerks.
Performs the duties of the Court Manager during an absence and always provide support.
Provides back-up assistance to other Department personnel as needed.
Assist the public, attorneys and other agencies with information, filings, and Court rules.
Assist with daily case management of Court files, including creating and maintaining computer records, and complying with statutes.
Assist the magistrate in court by recording and dispensing information as requested, calling jurors, and providing related clerical support.
Process invoices, receipt payments for fines, fees and forfeitures using court-approved financial software.
Maintain electronic, paper filing, record systems to provide easy access to records and information; provide retention of records as required by Town and State policies.