Lead, Data Products and Analytics

City of New York • New York, NY

10d • $75,000 - $160,000

About The Position

NYCHA seeks a Lead, Data Products and Analytics to serve as the data and analytics specialist on IT’s business-facing team. The role works with NYCHA departments to define business data needs and shape technology solutions, bridging business departments and the IT data engineering team. Under the direction of the Director of Emerging Technology and Innovation, the Lead exercises wide latitude for independent judgment and initiative to define needed data, specify and validate deliverables, and help departments put data products to use.

The position supports NYCHA IT’s effort to provide business departments with trusted, well-documented data. It includes developing and certifying Power BI data models, establishing standards and documentation, expanding self-service access to certified data, supporting data quality and classification, and conducting cross-system analyses for both technical and non-technical audiences. Other duties may be assigned.

Requirements

• A baccalaureate degree in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication, or a related field, plus four years of satisfactory full-time related experience and specialization in a relevant technology, process, methodology, and/or domain; or
• An associate degree in one of the specified or related fields, plus six years of satisfactory full-time related experience and specialization in a relevant technology, process, methodology, and/or domain; or
• A baccalaureate degree from an accredited college, plus eight years of satisfactory full-time related experience and specialization in a relevant technology, process, methodology, and/or domain; or
• Education and/or experience equivalent to one of the listed pathways.
• NYCHA employees applying for transfer, promotional, title, or level change opportunities must have served one year at their current location and in their current title and level, if applicable.

Responsibilities

• Serve as the primary IT point of contact for business departments on data and analytics needs, translating business questions into requirements for data sets, metrics, and reports.
• Assess data and analytics requests through the intake process and recommend whether each should use existing certified data, an enhancement, or a new data product.
• Work with business owners to establish agreed definitions for key terms and metrics.
• Document the meaning and location of resident, tenancy, rent, and recertification data in NYCHA source systems with staff familiar with those systems.
• Write specifications for curated data sets for IT data engineers and help prioritize data areas based on business value.
• Test and validate delivered data against source systems and business expectations before release.
• Identify data quality problems, report them to source system owners, and track them to resolution.
• Support data classification to ensure sensitive resident information is identified and protected before access is opened.
• Build and certify Power BI data models for departments to use in creating reports.
• Establish standards for certified reports, metric definitions, and data catalog documentation.
• Train and support departmental analysts and build a community of practice across NYCHA.
• Expand business departments’ self-service access to certified data.
• Conduct cross-system analyses and present findings in plain language to executive staff and non-technical audiences.
• Partner with the data engineering lead to build and maintain reusable data products.
• Contribute to the design and testing of NYCHA’s data platform.
• Perform other duties as assigned.

Benefits

• Choice of medical coverage plans
• Deferred compensation plans
• Defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior