Lead, Data Products and Analytics

City of New York • New York, NY

9d

About The Position

NYCHA Information Technology is expanding its data and analytics capabilities so business departments can use trusted, well-documented data directly. The Lead, Data Products and Analytics serves as the data and analytics specialist within IT’s business-facing team, working with NYCHA departments to define needs and shape technology solutions. Under the direction of the Director of Emerging Technology and Innovation, and with wide latitude for independent judgment and initiative, the Lead bridges NYCHA business departments and the IT data engineering team. The role defines the data the business needs, specifies and validates data products, and helps departments put them to use.

The position is classified under IT Project Specialist (95710). NYCHA employees applying for transfer, promotional, title, or level-change opportunities must have served one year at their current location and in their current title and level, if applicable. NYCHA residents are encouraged to apply. NYCHA offers a choice of medical coverage plans, deferred compensation plans, and a defined pension benefit plan through NYCERS.

Requirements

• A bachelor’s degree from an accredited college in computer science, engineering, human-computer interaction, interactive media, digital and graphics design, data visualization, communication, or a related field, plus four years of satisfactory full-time experience related to the position and a specialization in a relevant technology, process, methodology, and/or domain; or
• An associate degree from an accredited college in a listed or related field, plus six years of satisfactory full-time experience related to the position and a specialization in a relevant technology, process, methodology, and/or domain; or
• A bachelor’s degree from an accredited college, plus eight years of satisfactory full-time experience related to the position and a specialization in a relevant technology, process, methodology, and/or domain; or
• Education and/or experience equivalent to one of the listed combinations.

Responsibilities

• Serve as the primary IT point of contact for business departments on data and analytics needs, translating business questions into clear requirements for data sets, metrics, and reports.
• Assess data and analytics requests submitted through the intake process and recommend whether each should use existing certified data, an enhancement, or a new data product.
• Work with a designated business owner in each area to establish agreed definitions for key terms and metrics, such as household, active lease, and overdue recertification.
• Work with staff familiar with NYCHA source systems to document the meaning and location of resident, tenancy, rent, and recertification data.
• Write specifications for curated data sets for IT data engineers and help prioritize data areas based on business value.
• Test and validate delivered data against source systems and business expectations before release.
• Identify data quality problems, report them to source system owners, and track them to resolution.
• Support data classification to identify and protect sensitive resident information before access is opened.
• Build and certify Power BI data models for department reporting.
• Establish standards for certified reports, metric definitions, and data catalog documentation.
• Train and support analysts in business departments and build a community of practice across NYCHA.
• Expand business departments’ self-service access to certified data.
• Conduct analyses drawing on data across systems and present findings in plain language to executive staff and non-technical audiences.
• Partner with the data engineering lead to build and maintain reusable data products.
• Contribute to the design and testing of NYCHA’s data platform.
• Perform other duties as assigned.

Benefits

• Choice of medical coverage plans
• Deferred compensation plans
• Defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior