Lead - Data Processing Technician

Lineage Logistics • Baltimore, MD

3d

About The Position

The Lead - Data Processing Technician plans and directs the work of Data Processing Technicians, creates and implements in-house production schedules, and supports systems managers with auditing processes. The role prepares daily reports and verifies accurate printing and storage of department reports. It also maintains hardware, software, network components, systems, and warehouse equipment, and provides technical support across multiple facilities. The position helps ensure inventory accuracy and provides customer service across facilities. It requires travel of up to 25%, work in varied storage temperatures while wearing company-provided protective equipment, and a flexible schedule that may include weekends.

Requirements

• High school diploma or GED.
• Two years of systems support experience or equivalent technical training.
• Knowledge of computer operating systems, networks, printer and scanner setup, and technical troubleshooting.
• Proficient computer skills, including Microsoft Office Suite.
• Excellent analytical skills and attention to detail.
• Ability to travel up to 25%.
• Ability to work in temperatures as low as -20°F/-25°C at cold storage sites or up to 100°F/37°C at dry storage sites while wearing company-provided personal protective equipment and freezer gear.
• Ability to work a flexible work schedule and shift, including weekends if needed.
• Comfort working with varying noise levels, which can sometimes be loud.

Responsibilities

• Plan, assign, and direct the work of Data Processing Technicians.
• Create and implement in-house production schedules.
• Assist systems managers with auditing processes.
• Prepare daily reports and verify accurate printing and storage of department reports.
• Maintain hardware and software equipment, including computers, scanners, and printers.
• Maintain network components, systems, and warehouse equipment.
• Maintain proper inventory control procedures to ensure inventory accuracy.
• Provide excellent customer service across multiple facilities.
• Assist with technical issues across multiple facilities.

Benefits

• Medical, dental, and basic life and disability insurance benefits.
• 401(k) retirement plan.
• Paid time off.
• Annual bonus eligibility.
• A minimum of seven holidays throughout the calendar year.
• Safe, stable, and reliable work environments.
• Learning and development opportunities, with potential for increased responsibilities and promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED