Lead, D&T Asset Management

Yum! • Louisville, KY

11d • $80,300 - $89,300

About The Position

The Lead, D&T Asset Management leads day-to-day global IT hardware asset management operations across Yum! Brands, including hardware refresh, returns, redeployment, data integrity, reporting, and lifecycle compliance. The role ensures established asset management standards and processes are consistently followed across regions. The Team Lead directly manages hardware asset management team members, providing work prioritization, performance management, coaching, development, and operational support. The role also serves as an escalation point and partners with regional and global stakeholders to resolve issues and improve service delivery. The role oversees CMDB and ServiceNow hardware asset activities to maintain asset data accuracy and integrity and monitors vendor and logistics performance across hardware fulfillment, deployment, returns, and lifecycle activities. Using asset data and operational metrics, the Team Lead identifies issues, drives remediation, and communicates actionable insights to stakeholders and leadership. The position also supports vendor and logistics performance associated with hardware fulfillment, deployment, returns, and other lifecycle activities. The role uses hardware asset data and operational metrics to identify issues, coordinate remediation, monitor performance, and communicate actionable findings to stakeholders and leadership.

Requirements

• Leadership experience in IT hardware asset management.
• Experience with global IT hardware asset management operations.
• Knowledge of hardware refresh, returns, redeployment, data integrity, reporting, and lifecycle compliance.
• Experience managing a team, including prioritization, performance management, coaching, and development.
• Experience serving as an escalation point.
• Experience partnering with regional and global stakeholders.
• Experience overseeing CMDB and ServiceNow hardware asset activities.
• Experience monitoring vendor and logistics performance.
• Ability to use asset data and operational metrics to identify issues, drive remediation, and communicate insights.

Responsibilities

• Leads day-to-day global IT hardware asset management operations.
• Ensures established asset management standards and processes are consistently followed across regions.
• Directly manages hardware asset management team members, providing work prioritization, performance management, coaching, development, and operational support.
• Serves as an escalation point and partners with regional and global stakeholders to resolve issues and improve service delivery.
• Oversees CMDB and ServiceNow hardware asset activities to maintain asset data accuracy and integrity.
• Monitors vendor and logistics performance across hardware fulfillment, deployment, returns, and lifecycle activities.
• Identifies issues, drives remediation, and communicates actionable insights to stakeholders and leadership using asset data and operational metrics.
• Supports vendor and logistics performance associated with hardware fulfillment, deployment, returns, and other lifecycle activities.
• Uses hardware asset data and operational metrics to identify issues, coordinate remediation, monitor performance, and communicate actionable findings to stakeholders and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed