LEAD CUSTOMER SERVICE

Circle K•Cape Coral, FL

19h•Onsite

About The Position

The Lead Customer Service Representative works in a fast-paced retail environment, serving customers and supporting store operations. The role includes greeting customers, operating the register, cashiering, making purchase suggestions, and sometimes working with the food program. The representative also leads shifts regularly, gaining entry-level management experience while helping maintain store appearance and deliver fast, friendly service. Regular and predictable onsite attendance is required. The position involves working in different areas around the store, both inside and outside, and collaborating with an energetic team to complete daily tasks.

Requirements

Ability to sell products and provide excellent customer care.
Strong communication skills and ability to engage in friendly conversation.
Ability to work at a quick pace while maintaining a positive attitude.
Ability to work as part of a team to accomplish daily goals.
Problem-solving skills, quick thinking, and ability to offer suggestions.
Ability to lead a team and provide entry-level employee supervision.

Nice To Haves

Retail and customer service experience.
Entry-level management experience.
Sales associate or cashiering experience.
High school diploma or equivalent.
Motivation to advance in a career.
Willingness to learn and have fun.

Responsibilities

Greet customers and provide fast, friendly service.
Operate the register and cashier.
Make purchase suggestions and sell products to customers.
Sometimes work with the food program.
Lead shifts on a regular basis and provide entry-level supervision to employees.
Work in different areas around the store, inside and outside, to maintain store appearance and standards.
Work with the team to accomplish daily tasks.
Maintain regular and predictable onsite attendance.