Lead Custodian

Meow Wolf•Los Angeles, CA

8d•Onsite

About The Position

The Lead Custodian is a hands-on role responsible for maintaining a clean, safe, and welcoming environment throughout Meow Wolf’s Los Angeles site while partnering closely with the contracted cleaning team to uphold guest experience standards. Reporting directly to the Facility Manager, the role oversees daily cleanliness efforts, monitors site needs, coordinates supplies and equipment inventory, and communicates operational recommendations to support efficient facility operations. This is a full-time, on-site position in Los Angeles, California, paying $27 per hour. Schedules are based on business needs and require flexibility to accommodate times when the exhibit is closed to the public. Occasional evening, overnight, weekend, and holiday work is expected as duties demand. The job operates in an office and museum/art exhibit environment and routinely uses cleaning equipment. No travel is required.

Requirements

At least 3 years of experience in custodial, Environmental Services (EVS), or janitorial work.
Experience performing general janitorial duties and using cleaning equipment.
Ability to follow and enforce safety rules.
Ability to adapt and remain flexible in a fast-paced work environment, including availability to work days and weekends.
Professional demeanor in public spaces and courtesy and appropriate behavior at all times.
Ability to follow written and oral instructions and pay attention to detail.
Thorough knowledge of common tools, equipment, and materials used in cleaning and maintenance.
Thorough knowledge of building-cleaning methods.
Experience operating general hand tools and cleaning equipment.
Ability to maintain cleaning equipment and machinery.
Thorough knowledge of occupational hazards and applicable safety rules and regulations.
Considerable knowledge of employee policies and procedures.
Ability to interpret directions on cleaning products and equipment.
Ability to accept criticism and handle stressful situations calmly and effectively.
Willingness to take on challenges and responsibility.
Ability to communicate with compassion and positivity, listen well, and maintain a friendly, understanding, and positive approach.
Flexibility and receptiveness to change, including willingness to work outside one’s comfort zone to assist guests or team members.
Enthusiasm for the work and for creating a transcendental guest experience, and willingness to embrace and exemplify Meow Wolf culture.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Applicants must be authorized to work in the United States on a full-time basis; visa sponsorship or transfer is not available.
Ability to lift up to 60 pounds.
Vision abilities including close, distance, and color vision; peripheral vision; depth perception; and ability to adjust focus.

Responsibilities

Serve as the primary hands-on custodian, keeping the site clean, well-maintained, and guest-ready.
Work closely with the vendor custodial team to maintain high guest experience standards.
Clean, inspect, and care for artwork, specialized exhibit elements, flooring, and surfaces in Front of House and Back of House spaces.
Coordinate daily cleaning tasks, assign areas or items to be cleaned, and ensure routine coverage across designated work zones.
Perform daily inspections of cleaning equipment and facilities, and make minor equipment repairs as needed.
Report daily operations, site conditions, supply needs, and vendor team matters directly to the Facility Manager.
Provide input to the Facility Manager on scheduling, resourcing, and vendor service updates.
Identify training needs or skill gaps for cleaning staff and communicate recommendations to the Facility Manager.
Maintain routine operational logs, check-in records, and custodial maintenance reports.
Perform related custodial and coordination duties as assigned.
Comply with company and OSHA workplace safety protocols.