Lead Custodian

Williams College•Williamstown, MA
•Onsite

About The Position

Williams College is hiring a Lead Custodian for its Custodial Services team. This full-time, year-round role supports a safe, beautiful, and sustainable environment for living and learning at the college and reports to the Custodial Services Manager. The Lead Custodian directs day-to-day custodial operations across campus buildings, performs cleaning and related maintenance work, and works with faculty, staff, and students. The position is scheduled Monday through Friday, 5:30 a.m. to 2:00 p.m.; schedules may change based on departmental needs. Evening, night, weekend, holiday, and peak-period work may be required. The role is eligible for premium pay, including overtime and applicable shift differentials, for qualifying work. Pay is $24.50–$28.00 per hour, commensurate with experience. Application review begins immediately and continues until the positions are filled. Employment is contingent on verification of applicant-provided background information, including a criminal record check and, when applicable, education verification.

Requirements

  • Ability to work effectively in a team and interact professionally with faculty, staff, and students.
  • Demonstrated customer service and communication skills.
  • Ability to work independently without close supervision, stay organized, and prioritize work effectively.
  • Basic computer knowledge to manage work orders and operational requests.
  • Ability to follow operating manuals, safety data sheets, and safety regulations concerning personal protection and equipment and chemical use.
  • Ability to lift and carry up to 50 pounds independently and up to 75 pounds with assistance, stand for prolonged periods, and work on ladders.
  • Ability to use wearable equipment and operate cleaning and sanitizing dispensing units.
  • Flexibility to work hours dictated by departmental needs, potentially including evenings, nights, weekends, holidays, and peak activity periods.

Nice To Haves

  • Experience in general cleaning, maintenance, carpet care, and floor care is highly preferred.

Responsibilities

  • Direct up to 12 staff members in the day-to-day custodial operations of campus buildings.
  • Manage time-off requests, monitor overtime, enter work orders, perform building inspections, and report problems.
  • Perform general cleaning in designated campus areas and provide hard and resilient floor care.
  • Operate vacuum cleaners, floor machines, and buffers.
  • Carry out light maintenance work.
  • Shovel snow and operate a snow blower during winter.
  • Make beds during the summer conference season.
  • Establish and maintain positive, cooperative working relationships with faculty, staff, and students.
  • Maintain awareness of workplace hazards and ensure the proper and safe use of chemicals and equipment.
  • Perform other related duties as assigned.

Benefits

  • Eligible for premium pay, including overtime and applicable shift differentials for work performed during holidays, weekends, emergency snow response, and other qualifying shifts.
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