Lead Culinary Services Aide-LCT

ForeFront Healthcare Pvt Ltd•Harrisonburg, VA

About The Position

The Lead Culinary Services Aide performs designated culinary department work and cleaning routines in accordance with applicable federal, state, and local standards and regulations, as well as established policies and procedures, while assuring resident safety. The role leads and supports daily food service operations in a hospital setting, assists with training and mentoring other Culinary Services Aides, and helps maintain a welcoming dining atmosphere through excellent customer service. The aide collaborates with the Director of Culinary Services and Lead Cook and contributes to improvements in the retail dining program, including quality, innovation, and presentation. The position assists with meal preparation and service, dining room setup, tray arrangement, food-cart loading, serving residents and patients, dishwashing, and receiving and storing food and supplies. It also includes following cleaning schedules, reporting supply and equipment needs, attending educational programs and department meetings, and following safety, infection-control, emergency, confidentiality, patient-rights, compliance, and other facility policies and procedures. The aide must be patient and tolerant toward staff, residents, and family members, and willing to work flexible hours during emergencies. This is an hourly, non-exempt position with expected workdays and hours including days, evenings, weekends, and holidays.

Requirements

Ability to read, write, and speak English and understand diet orders, tray cards, and work assignments.
Customer-service orientation.
Basic food-preparation knowledge.
Knowledge of sanitation and safety practices.
Good motor coordination and manual dexterity for food preparation, serving trays, handling soiled dishes, operating dietary equipment, and cleaning work areas.
Thoroughness.
Time-management ability.
Willingness to perform routine, repetitive tasks with frequent interruptions.
Numerical ability for recipe preparation and measuring cleaning agents and chemicals.
Willingness to work days, evenings, weekends, and holidays, and flexible hours during emergencies.
Ability to be patient and tolerant toward staff, residents, and family members.

Nice To Haves

Previous institutional dietary service experience is preferred.

Responsibilities

Lead and support daily food service operations in a hospital setting.
Assist in training and mentoring other Culinary Services Aides.
Provide excellent customer service and maintain a welcoming dining atmosphere.
Collaborate closely with the Director of Culinary Services and Lead Cook.
Help improve the retail dining program, focusing on quality, innovation, and presentation.
Perform assigned work routines using dietary utensils, supplies, and equipment.
Assist the cook with meal preparation and service.
Follow cleaning schedules and perform cleaning duties as scheduled.
Arrange trays, load food carts, and serve meals.
Set up the dining room and serve residents and patients.
Wash and store dishes.
Follow established procedures for reporting supply and equipment needs.
Assist in receiving and storing food and supplies.
Attend in-service educational programs and department meetings as required.
Follow safety codes and infection-control procedures.
Understand and follow facility fire and disaster plans during drills and actual emergencies.
Comply with applicable laws, facility and departmental rules and policies, accrediting agency standards, and requirements related to human resources, ethics, health and safety, compliance, patient rights, confidentiality, and HIPAA.
Accept responsibility for personal and professional growth and any required certifications or licenses, if applicable.
Complete mandatory annual training and competencies.
Adhere to policies and procedures specific to the assigned work account.