Lead Credit Officer Vice President

JPMorgan Chase & Co.•Columbus, OH

About The Position

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Credit Risk Team Lead in Credit Risk Management, you drive the end-to-end credit delivery experience for our business. You lead a team of Credit Officers and Analysts, ensuring service excellence and adherence to credit quality standards. You collaborate with partners across the firm to meet organizational goals and support continuous improvement. You help us deliver outstanding client experiences and contribute to our strategic direction.

Requirements

Bachelor’s degree required
7 years consumer and commercial bank lending experience
Strong analytic, problem-solving, and organizational skills
Excellent interpersonal and communication abilities
Commitment to customer service and teamwork
Ability to work in a high-production environment and meet targets
Strong computer skills, including Microsoft Excel, Word, and PowerPoint

Nice To Haves

Degree required (Finance, Accounting, Economics, Business Management, or STEM preferred)
Completion of a major bank credit-training program
Knowledge of Capital Markets and Operating Companies
Experience with JPMC software applications and broad bank product knowledge
Ability to interact with senior management and sales personnel
Ability to manage multiple projects with urgency
Fluency in Spanish, Portuguese, Mandarin, or other languages used by global clients

Responsibilities

Proactively manage the credit delivery process from start to finish through partnerships with Credit Operations
Lead and develop a team of Credit Officers and Analysts, ensuring high service levels and credit quality
Oversee team capacity and ensure target metric goals are met
Conduct quality reviews of underwriting analyses
Lead meetings with Lending Advisory, Underwriting, and Operations to drive prioritization
Monitor weekly reports to ensure portfolios meet targets
Provide training and communicate objectives in team meetings
Participate in portfolio management and credit administration with Lending Advisory and Credit Executive
Ensure compliance with corporate and regulatory policies, focusing on cost-efficient credit delivery
Offer decisive and prudent credit guidance, structuring appropriate solutions for the bank and clients
Serve as a resource and mentor within the credit organization and participate in local leadership