LEAD COUNT ROOM ATTENDANT

Caesars Entertainment•Shelbyville, IN

About The Position

Under the supervision of the Count Room Supervisor, the Lead Count Room Attendant is responsible, personally or through subordinates, for collecting, sorting, counting, and recording gaming results, as well as the overall operation and maintenance of the Count Room and currency counting equipment. The role provides excellent customer service to employees and vendors and must be performed in accordance with Horseshoe Indianapolis Casino policies and procedures, Internal Control Standards, and Indiana Gaming Regulations.

Requirements

  • High school diploma or GED, and one to two years supervising a money room or count room, or an equivalent combination of education and/or work experience.
  • Ability to handle non-standard situations requiring some judgment.
  • Ability to operate a computer and software programs.
  • Ability to interact effectively with other departments and regulatory agencies.
  • Strong verbal and written communication skills.
  • Must be at least 21 years old and able to obtain an Indiana Gaming License.
  • Must be available to work various shifts, weekends, or holidays.
  • Ability to lift 30 pounds and perform frequent standing, walking, stooping, bending, reaching, and sitting.
  • Ability to work in a smoking environment and in a highly populated, fast-paced, noisy environment.

Nice To Haves

  • Experience with computerized casino or hospitality software systems.
  • Experience with currency counting equipment.
  • Experience with a 10-key adding machine.

Responsibilities

  • Collect, sort, count, and record gaming results, personally or through subordinates.
  • Oversee the operation and maintenance of the Count Room and currency counting equipment.
  • Provide excellent customer service to employees and vendors.
  • Perform duties according to casino policies and procedures, Internal Control Standards, and Indiana Gaming Regulations.
  • Effectively supervise subordinates.
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