Count Room Lead

Churchill Downs•Richmond, VA

About The Position

The Count Room Lead is responsible for the smooth and efficient drop and count of all areas of the casino. The role ensures regulatory compliance within its area of authority and reports potential issues to Management. The Lead guides Team Members in following internal controls and departmental policies and procedures.

Requirements

  • High school diploma or equivalent required; a combination of education and experience may be considered.
  • Must obtain and maintain a valid Virginia Racing Commission License.
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Knowledge of ordinances, regulations, laws, policies, and procedures relating to the Finance department.
  • Basic knowledge of Microsoft applications and ability to learn count room computer applications.
  • Able to work in a fast-paced and stressful environment.
  • Able to perform repetitive motions and tasks requiring manual dexterity and hand-eye coordination; stand and bend; and use a 10-key calculator and currency counter.
  • May be required to lift, push, and pull up to 25 pounds and assist other Team Members in moving a box cart weighing up to 400 pounds.
  • May be required to work long hours, including nights, weekends, and holidays.

Responsibilities

  • Collect gaming device drop boxes from HRM machines, kiosks, and other areas while following company internal control policies and procedures and local and state regulations.
  • Guide Count Room Attendants in maintaining compliance with internal controls and departmental policies and procedures.
  • Record an accurate count of each box in the count system or on the count sheet.
  • Prepare and maintain paperwork to support and reconcile money and vouchers counted.
  • Use count machines in accordance with guidelines.
  • Comply with department and company policies, procedures, internal controls, and government regulations, and maintain confidentiality where necessary.
  • Perform minor repairs and maintenance on Count Room equipment.
  • Maintain general upkeep of the Count Room and notify the Supervisor of malfunctioning equipment.
  • Assist other Team Members in moving and safeguarding the box cart.
  • Follow the Company Service Standards model.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service