Lead Cooler Service Technician

Coke Florida Careers • Sarasota, FL

12d • Onsite

About The Position

Coca-Cola Beverages Florida is seeking a Lead Cooler Service Technician based out of its Sarasota location. The role performs mechanical services and preventative maintenance on cold drink equipment at customer accounts and helps coach, train, develop, and onboard members of the cooler service teams. The position also provides advanced troubleshooting and subject-matter expertise for Freestyle, McDonalds, vending, coolers, credit card readers, and legacy fountain equipment.

The technician supports the Field Service Supervisor during paid time off, takes on special assignments and projects, helps resolve customer issues with cross-functional teams, and trains sales associates in basic equipment knowledge. The position requires flexibility; schedules may vary, and weekends and holidays may be required on a rotating basis. All Company and DOT vehicle policies must be followed. Coke Florida states that this description is not exhaustive and that additional duties may be assigned. Employment is at-will.

Requirements

• High school diploma or GED.
• At least 1 year of general technical experience.
• Prior diagnostic troubleshooting experience.
• Demonstrated mechanical, technical, and electrical aptitude.
• Basic computer and analytical skills.
• Valid liability insurance.
• Driving record must meet Motor Vehicle Report (MVR) policy guidelines; records are evaluated under Coke Florida guidelines.

Nice To Haves

• Refrigeration/HVAC trade or vocational certification.
• At least 1 year of refrigeration/HVAC experience.
• Plumbing experience.
• HVAC certification.
• CCNA fundamentals certification.

Responsibilities

• Perform mechanical services and preventative maintenance on cold drink equipment at customer accounts.
• Keep refrigeration equipment in proper operating condition.
• Maintain positive customer relationships.
• Prepare equipment in accordance with company standards.
• Ensure the vehicle has appropriate parts inventory and conduct and verify inventory on technician vehicles.
• Maintain a clean and safe work area.
• Assist with coaching, training, development, and onboarding of new cooler service team members.
• Backfill and support the Field Service Supervisor during paid time off.
• Provide advanced troubleshooting and subject-matter expertise for Freestyle, McDonalds, vending, coolers, credit card readers, and legacy fountain equipment.
• Serve as the accident investigation point person when the Field Service Supervisor is unavailable.
• Complete special assignments and projects as directed by the Field Service Supervisor, including preparing parts and organizing vehicle inventory and reviewing Excess and Obsolete parts inventory.
• Back up or lead resolution of CCNA disputed invoices.
• Work with dispatch, parts, CCNA, and other cross-functional groups to resolve customer issues.
• Train and support sales associates in basic equipment knowledge.
• Follow all Company and DOT vehicle policies, including those relating to Smith-System, Geotab, and Lytx dashcams.

Benefits

• Health, dental, and vision plans through Total Wellness Programs for eligible full-time associates.
• 401K program with company match.
• Supplemental life insurance.
• Three weeks of vacation pay.
• 10 company-paid holidays.
• Tuition reimbursement.
• Employee Assistance Programs (EAP).
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED