Charter 18 Lead Cook

Belterra Park Gaming•Cincinnati, OH

About The Position

The Lead Cook provides general leadership and work direction to department team members by organizing and assigning work, prioritizing assignments, directing employees in completing tasks, enforcing department and company rules, and instructing and training employees. Lead Persons do not perform supervisory tasks such as scheduling, discipline, performance reviews, hiring, or terminations, but may provide input to supervisors on these matters. The role prepares food to established menu plans, supports kitchen staff in maintaining quality and menu standards, coordinates orders with dining room staff, and engages with guests at the buffet line. The Lead Cook helps maintain safe and sanitary work areas and equipment, follows food-handling and storage requirements, and may assume limited charge of the kitchen on a shift or limited supervisor accountability in a supervisor’s absence.

Requirements

  • Must be at least 18 years of age.
  • Demonstrated ability to prepare a wide variety of food items to standard in a high-volume, fast-paced operation.
  • Demonstrated understanding and knowledge of sanitation procedures.
  • At least 3 years of experience directly related to the specified accountabilities.
  • Ability to deal with difficult guests and work harmoniously with coworkers.

Responsibilities

  • Provide general leadership and work direction to department team members, including organizing and assigning work, prioritizing assignments, and directing employees in completing their work.
  • Enforce department and company rules and instruct and train department employees in performing their duties.
  • Deliver guest service according to Boyd Gaming standards and engage with guests at the buffet line by explaining products, asking questions, and building positive relationships.
  • Learn the property’s room outlets and server functions and answer general questions about the property.
  • Read food orders from computer printouts and prepare food items according to established menu plans.
  • Wash, slice, peel, and cut foods for cooking or serving; observe and test food to determine whether it is sufficiently cooked.
  • Assist with directing kitchen staff to ensure work procedures, quality standards, and menu specifications are followed.
  • Maintain kitchen staffing levels appropriate to business volumes.
  • Coordinate and communicate orders with dining room staff.
  • Assume limited charge of the kitchen on assigned shifts and limited supervisor accountability in supervisors’ absence.
  • Receive and deliver food to the proper areas.
  • Coach and direct cooks, prep cooks, and kitchen food runners to work productively and efficiently.
  • Expedite food orders promptly.
  • Maintain assigned areas and equipment in a sanitary, safe, and effective manner.
  • Follow and enforce Health Department requirements for food handling, storage, steam-table temperatures, and workplace cleanliness.
  • Attend company and restaurant training programs and complete assigned opening, closing, and side duties.
  • Maintain a well-groomed, neat, and clean appearance and work harmoniously with coworkers, including when handling difficult guests.
  • Follow the Standard Operating Procedures manual and perform other duties assigned by management.
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