Lead Consultant, Consulting Services
About The Position
The Lead Consultant is a key member of Citrix Consulting Services. This team is responsible for delivering high-impact engagements designed by our Account Technology Strategists and Solution Architects, ensuring they align perfectly with both our clients' strategic needs and Citrix business objectives. You will join a highly skilled, multicultural team of experts distributed across North America. While this role specifically aligns with our North America team, you will be part of a globally aligned consulting organization. Our consultants operate across a diverse range of industry verticals, delivering tailored solutions for Healthcare, Education, Financial Services and Insurance (FSI), and Manufacturing and Retail.
Requirements
- Fully mastered core consulting methodologies.
- Highly developed, diverse knowledge across the broader Citrix technology platform, with deep expertise anchored in virtualization solutions and their adjacent technologies.
- Strategic application of advanced consulting methodologies.
- Strict adherence to documentation standards.
- Strong time management.
- Continuously expand technical breadth across our evolving platform ecosystem to solve complex architectural and deployment challenges.
- Independently navigates high-complexity technical hurdles.
- Actively mentors junior resources through their own problem resolutions.
- Collaborative team player committed to continuous learning through project experience, self-study, and training.
- Excellent written and verbal communication skills.
Nice To Haves
- Industry certifications or training in framework methodologies such as ITIL, Project Management, or major cloud providers are a plus, but not required.
Responsibilities
- Drives all aspects of customer engagements, executing both internal and customer-facing projects with precision while proactively identifying follow-on opportunities for the Account Technology Specialist & Solution Architect.
- Takes full ownership of customer projects, liaising closely with the Solution Architect and Account Technology Strategist to ensure seamless execution, achieve defined business outcomes, and drive high customer satisfaction.
- Partners collaboratively with specialized teams to transition customers smoothly from the Proof of Concept (PoC) stage into full-scale, mass production rollouts.
- Provides strong technical oversight and lightweight project management to ensure the success of both customer- and partner-driven projects.
- Demonstrates exceptional multitasking and prioritization skills, with the ability to effectively balance and advance 10+ active projects or requests simultaneously.
- Establishes a strong reputation as a technical expert across diverse industry verticals, helping team members, customers, and stakeholders understand the direct connection between industry trends and the Citrix technology portfolio.
- Leads by example across all delivery standards, creating an open, collaborative environment where team members feel empowered to be candid and constructively debate conflicting ideas.
- Conveys the Citrix platform vision in practical, highly relevant terms that help customers visualize and successfully navigate their journey toward their future-state architecture.
- Maintains a sharp focus on department and corporate strategic priorities, effectively allocating time and resources to high-impact initiatives.
- Invests consistently in mentoring, peer coaching, and the active technical development of junior team members.
Benefits
- healthcare
- life insurance
- disability benefits
- 401(k) plan and company match
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
