Lead Consultant, Pharmacy

Lockton • Plano, TX

2d

About The Position

Lockton is seeking a VP, Lead Consultant to join its Pharmacy practice and manage complex, large accounts. The role consults with large clients on pharmacy benefit strategy and plan design, pricing, benchmarking, negotiations, renewals, and vendor analysis and management. The Lead Consultant serves as a pharmacy subject-matter expert, supports new business development, and collaborates with Producers, account teams, PBMs, and other pharmacy vendors. The position also contributes to mentoring and coaching colleagues and supports account-team performance evaluations. Candidates should be professional, effective in a fast-paced environment, and adaptable to changing priorities. Travel and client/vendor entertainment are required.

Requirements

• Bachelor’s degree in a business-related field.
• 12 to 15 years of industry experience, specifically with PBMs or health plans.
• Complete working knowledge of pharmacy benefits across multiple product lines, including Medicare, Medicaid, commercial health plans, and employer plans.
• Excellent organization, communication, and negotiation skills.
• Firm working knowledge of welfare benefits across multiple product lines, including medical, dental, life, AD&D, and disability, and a basic understanding of risk and insurance.
• Excellent computer skills, including word-processing and spreadsheet expertise.
• Complete working knowledge of differing financial arrangements and products available to clients.
• Knowledge of compliance requirements and federal and state legislation.
• Proven critical-thinking and problem-solving skills.
• Legal right to work in the United States.
• Must be available for travel and willing to accept responsibility for client/vendor entertainment.

Nice To Haves

• Management experience.
• Doctor of Pharmacy degree.

Responsibilities

• Manage a higher volume of designated large and complex accounts with assistance from the account team.
• Consult with large, complex clients on health and welfare plan design, pricing, benchmarking studies, negotiations, renewals, and vendor analysis and management.
• Serve as an expert in the Pharmacy practice and consult with internal subject-matter experts on strategies to optimize client satisfaction and retention.
• Support new-business generation by collaborating with Producers in prospect meetings, acting as the technical subject-matter expert, and leading the RFP process.
• Assist in mentoring and coaching others within the unit.
• Assist with managing and completing performance evaluations for the account team.
• Assist Producers with sales opportunities for prospective clients.
• Determine when Producer and/or Regional Lead involvement is needed to resolve problems.
• Work collaboratively with PBMs to manage client RFPs.
• Work with clients to set pharmacy strategies and execute them with pharmacy vendors.
• Assist in reviewing vendor agreements for accuracy.
• Lead client meetings and provide strategic guidance and financial-performance information as needed.
• Develop and produce RFPs by coordinating analytic outputs, vendor responses, and client feedback.
• Execute client renewals by building relationships with key client stakeholders and asking probing questions that support innovative pharmacy benefit plan designs.
• Work with the account team to resolve client problems and vendor issues.
• Maintain client relationships by attending on-site meetings and lunch or evening events.
• Maintain relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
• Attend internal meetings and educational programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior