Lead Concierge
About The Position
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Position Overview We are seeking a polished and service-driven Executive Hospitality Concierge to provide exceptional hospitality support to the Head of Office, executive leadership, and VIP guests. This role is ideal for a hospitality professional who thrives in a high-touch corporate environment and is passionate about delivering a seamless, 5-star guest experience with professionalism, discretion, and attention to detail.
Requirements
- Strong hospitality mindset
- Exceptional attention to detail
- Ability to anticipate the needs of executives and guests
- Highly organized
- Service-oriented
- Comfortable working in a fast-paced, client-focused environment where professionalism and discretion are essential.
Responsibilities
- Deliver personalized hospitality services to the Head of Office and VIP guests with discretion and attentiveness.
- Prepare and serve beverages, refreshments, and light hospitality offerings in accordance with Forbes 5-star service standards.
- Maintain the presentation, cleanliness, and organization of the Head of Office’s suite, executive guest areas, and Experience Center.
- Coordinate and execute food and beverage set-ups for boardrooms, meetings, and executive spaces.
- Monitor inventory levels and restock amenities, branded merchandise, pantry supplies, and hospitality items as needed.
- Perform detailed housekeeping and organization of executive areas, pantries, and hospitality spaces.
- Provide reception support, visitor coordination, and assistance with on-site meetings and events.
- Complete daily opening and closing procedures and conduct routine rounds of executive spaces.
- Assist with dishwashing and the care of china, glassware, cutlery, and other hospitality service items.
- Respond promptly and professionally to ad hoc requests and changing executive needs.
- Consistently uphold Forbes 5-star service standards and maintain a polished professional presence.
Benefits
- Full benefits eligibility after 60 days
- 7 days of sick time
- 10 days accrued vacation
- Tuition reimbursement eligibility after 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
